--0000000000004af90f05e34adf11 Content-Type: multipart/alternative; boundary="0000000000004af90f05e34adf10" --0000000000004af90f05e34adf10 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning all, Absolutely, I will send the results when I do. Apparently Rogers is experiencing a Canada wide outage? Taylor, Sydney & I don't have cell service. Wifi calling isn't working either. Best, Taneshia On Fri, Jul 8, 2022 at 8:54 AM Timothy Thomas wrote: > Hey Taneshia, > > Can you run the same test from your cell phone connected to the office > network? > > Also how has the experience been on LTE? > > On Thu, Jul 7, 2022 at 3:26 PM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Will do -- Thanks for the tip! >> >> On Thu, Jul 7, 2022 at 3:25 PM John Andrew Hawkins >> wrote: >> >>> That is fantastic speed. I'd recommend submitting a ticket to >>> itsupport@thekey.com >>> >>> On Thu, Jul 7, 2022 at 12:24 PM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> Hi John, >>>> >>>> My speed test: >>>> [image: Screen Shot 2022-07-07 at 3.09.06 PM.png] >>>> >>>> Sydney Liu also is experiencing similar issues this week. Here is her >>>> speed test: >>>> [image: unnamed.png] >>>> >>>> >>>> Best, >>>> >>>> Taneshia >>>> >>>> On Thu, Jul 7, 2022 at 2:55 PM John Hawkins >>>> wrote: >>>> >>>>> Taneshia, >>>>> Can you run a speedtest on your computer? >>>>> https://www.speedtest.net/ >>>>> >>>>> On Thu, Jul 7, 2022 at 11:50 AM Isabelle La wrote: >>>>> >>>>>> Yes, we can assist if bandwidth is the issue. I=E2=80=99ve CC-Ed Joh= n here >>>>>> who should be able to help you evaluate your current speeds and what= to >>>>>> increase it to. >>>>>> >>>>>> John - can you please assist their team with evaluating and >>>>>> increasing bandwidth? >>>>>> >>>>>> On Thu, Jul 7, 2022 at 11:44 AM Timothy Thomas wrote= : >>>>>> >>>>>>> Hi Isabelle. >>>>>>> >>>>>>> I spoke with Taneshia this morning who has been experiencing many >>>>>>> call drops with 8X8 when in the office. I know this is common with = VOIP >>>>>>> systems and can possibly be corrected with higher bandwidth or bett= er wifi >>>>>>> equipment. Is this something that you can assist with for our Toron= to >>>>>>> office? >>>>>>> >>>>>>> Thanks >>>>>>> Tim >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Tim Thomas >>>>>>> Head of Canada Division >>>>>>> *Please note my email has changed:* >>>>>>> tt@TheKey.com >>>>>>> (514) 591-9387 >>>>>>> TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>> -- >>>>>> -- >>>>>> *Isabelle La * >>>>>> Project Management, IT Dept. >>>>>> * Please note my email has changed: * >>>>>> ila@thekey.com >>>>>> Direct: 650-231-5733 >>>>>> Fax: 919-377-9020 >>>>>> >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --0000000000004af90f05e34adf10 Content-Type: text/html; charset="UTF-8" Content-Transf