--0000000000005d558305fb6b443f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We are on the same page! On Thu, May 11, 2023 at 6:14=E2=80=AFAM Dominique Jacobs wrote: > Hi Vince, > > I have copied Cheryl on the email, perhaps she can help explain this. I > would like to resolve this as soon as possible. > > Thanks so much > Dominique > > > > [image: TheKey] > Dominique Jacobs > > *Client Care Manager/Licensed Practical Nurse* > > *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > djacobs@TheKey.com | TheKey.ca > > > ---------- Forwarded message --------- > From: Vincenzo Nesparoli > Date: Thu, May 11, 2023 at 9:09=E2=80=AFAM > Subject: Re: BILLING ERRORS: Facture/Invoice 48136 Home Care Assistance > Montr=C3=A9al > To: domaine@domainebuilder.com > Cc: Ali Malik , Tim Thomas , > Timothy Thomas (tt@homecareassistance.com) , > Dominique Jacobs , Joey Taylor > > > > Good morning Dario, > > Please contact me at 514.907.5065 ext. 1070017. > > Take note that GST and QST are calculated automatically by the QuickBooks > software. > > With respect to the sundries, please be more specific so I can speak to > the caregiver. > > Regards, > > Vincent > > On Wed, May 10, 2023 at 8:26=E2=80=AFAM domaine@domainebuilder.com domaine@domainebuilder.com> wrote: > >> Mr. Malik, Mr. Nesparoli, >> >> >> >> Pursuant to our e-mail of April 25, 2023, below, the billing errors on >> Invoice 48136 have still not been corrected. >> >> >> >> The credit of $42.98 (see attached) has not been applied to any of the >> invoices issued since Invoice No. 48136. The Statement of Account e-mai= led >> to us yesterday, also attached, clearly indicates same. >> >> >> >> Kindly forward a revised Invoice 48136 with these errors corrected and >> include a credit for the overpayment of $42.98. >> >> >> >> Regards, >> >> >> >> Dario Favretto >> >> >> >> *From:* domaine@domainebuilder.com >> *Sent:* Tuesday, April 25, 2023 2:08 PM >> *To:* Ali Malik >> *Cc:* Vincenzo Nesparoli ; Tim Thomas > tthomas@thekey.com>; Timothy Thomas (tt@homecareassistance.com) > tt@homecareassistance.com>; Sumira Suthesan = ; >> Home Care Assistance (adminmtl@homecareassistance.com) > adminmtl@homecareassistance.com> >> *Subject:* FW: Facture/Invoice 48136 Home Care Assistance Montr=C3=A9al = / >> Soins =C3=A0 Domicile >> *Importance:* High >> >> >> >> Good afternoon, >> >> >> >> Would it be possible to kindly send a copy for our records of the invoic= e >> from Premier Ostomy dated April 20, 2023, referenced in attached Invoice >> 48136? >> >> >> >> We also ask that you, once again, verify attached Invoice 48136 as we >> believe there is an error in the calculation of taxes. Upon review, the >> amounts shown on Invoice No. 48136 for Premier Ostomy are inclusive of >> taxes. HCA has charged GST and QST on top of this amount already inclus= ive >> of taxes. >> >> >> >> I look forward to receiving a revised invoice with these error