Fwd: BILLING ERRORS: Facture/Invoice 48136 Home Care Assistance Montréal

--0000000000001aea2c05fb6ac3e3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vince, I have copied Cheryl on the email, perhaps she can help explain this. I would like to resolve this as soon as possible. Thanks so much Dominique [image: TheKey] Dominique Jacobs *Client Care Manager/Licensed Practical Nurse* *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@TheKey.com | TheKey.ca ---------- Forwarded message --------- From: Vincenzo Nesparoli Date: Thu, May 11, 2023 at 9:09=E2=80=AFAM Subject: Re: BILLING ERRORS: Facture/Invoice 48136 Home Care Assistance Montr=C3=A9al To: domaine@domainebuilder.com Cc: Ali Malik , Tim Thomas , Timothy Thomas (tt@homecareassistance.com) , Dominique Jacobs , Joey Taylor Good morning Dario, Please contact me at 514.907.5065 ext. 1070017. Take note that GST and QST are calculated automatically by the QuickBooks software. With respect to the sundries, please be more specific so I can speak to the caregiver. Regards, Vincent On Wed, May 10, 2023 at 8:26=E2=80=AFAM domaine@domainebuilder.com wrote: > Mr. Malik, Mr. Nesparoli, > > > > Pursuant to our e-mail of April 25, 2023, below, the billing errors on > Invoice 48136 have still not been corrected. > > > > The credit of $42.98 (see attached) has not been applied to any of the > invoices issued since Invoice No. 48136. The Statement of Account e-mail= ed > to us yesterday, also attached, clearly indicates same. > > > > Kindly forward a revised Invoice 48136 with these errors corrected and > include a credit for the overpayment of $42.98. > > > > Regards, > > > > Dario Favretto > > > > *From:* domaine@domainebuilder.com > *Sent:* Tuesday, April 25, 2023 2:08 PM > *To:* Ali Malik > *Cc:* Vincenzo Nesparoli ; Tim Thomas tthomas@thekey.com>; Timothy Thomas (tt@homecareassistance.com) tt@homecareassistance.com>; Sumira Suthesan ; > Home Care Assistance (adminmtl@homecareassistance.com) adminmtl@homecareassistance.com> > *Subject:* FW: Facture/Invoice 48136 Home Care Assistance Montr=C3=A9al / > Soins =C3=A0 Domicile > *Importance:* High > > > > Good afternoon, > > > > Would it be possible to kindly send a copy for our records of the invoice > from Premier Ostomy dated April 20, 2023, referenced in attached Invoice > 48136? > > > > We also ask that you, once again, verify attached Invoice 48136 as we > believe there is an error in the calculation of taxes. Upon review, the > amounts shown on Invoice No. 48136 for Premier Ostomy are inclusive of > taxes. HCA has charged GST and QST on top of this amount already inclusi= ve > of taxes. > > > > I look forward to receiving a revised invoice with these errors corrected > and a credit issued for the overpayment. > > > > Regards, > > > > Dario Favretto > > > > > > *From:* adminmtl@homecareassistance.com > *Sent:* Tuesday, April 25, 2023 10:09 AM > *To:* domaine@domainebuilder.com > *Subject:* Facture/Invoice 48136 Home Care Assistance Montr=