This is a multipart message in MIME format. ------=_NextPart_000_069E_01D9D713.5DC9B170 Content-Type: multipart/alternative; boundary="----=_NextPart_001_069F_01D9D713.5DC9D880" ------=_NextPart_001_069F_01D9D713.5DC9D880 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Sam- =20 Thank you so much for offering! I would review with Lisa & Gerard and = align; I am happy to schedule time if that would help. My concern is the = below doesn=E2=80=99t tell us who it=E2=80=99s from or what invoice(s) = it=E2=80=99s for and we need to be sure we=E2=80=99re not making any = assumptions in the cash application process or, that how we know what = it=E2=80=99s for is documented in a FreshDesk ticket (by way of sending = to the Payment Application DL you=E2=80=99re using) or some other record = keeping tool.=20 =20 We are audited annually so this piece needs to be crisp from a = documentation and record retention perspective. =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 From: Sam Naffaa =20 Sent: Friday, August 25, 2023 2:55 AM To: eclark@thekey.com Cc: Laszlo Kovacs ; Payment Application = ; Timothy Thomas ; Cheryl = Cartwright ; Dennis Fancy ; = Chuck Terlesky ; Carolina Orosa = ; Tim Thomas ; Belle Chen = ; Lisa Barker ; Brian Fialko = ; Daniel Barakat Subject: Re: Request for daily bank transactions detail =20 H Elizabeth, For e transfer, we only receive e transfer from our client = Anton F. Baljet. I receive the e transfer email notification to my email = and I do deposit in the bank. If you need more information about all = deposits i can add you to the payment sharing sheet which includes = information about all deposits. Please let me know.=20 Regards,=20 Sam Naffaa, CMA 905.337.1288 Please note my email has changed: hcao.accounting @TheKey.com =09 =09 TheKey.com =20 =20 =20 =20 =20 =20 =20 =20 On Wed, Aug 23, 2023 at 11:24=E2=80=AFAM > wrote: Hi Sam- =20 How have we determined who those eTransfer=E2=80=99s are from? Are they = emailing remittance to the Payment Application DL too? =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 From: Sam Naffaa >=20 Sent: Monday, August 21, 2023 7:21 PM To: Laszlo Kovacs >; Payment Application = > Cc: Timothy Thomas >; Cheryl = Cartwright >; = Dennis Fancy >; Chuck = Terlesky >; Carolina = Orosa >; Tim Thomas = >; Belle Chen = >; Lisa Barker = >; Brian Fialko = >; Elizabeth = Clark >; Daniel Barakat = > Subject: Re: Request for daily bank transactions detail =20 Please see below the Oakville bank transactions=20 Sent from my iPhone =20 On 18 Aug 2023, at 5:16 AM, Sam Naffaa > wrote: =EF=BB=BF Please see below Oakville bank transactions for the period from August = 8th up to date. Will do my best to send it daily if there are any = transactions. =20 =20 Regards,=20 Sam Naffaa, CMA 905.337.1288 Please note my email has changed: hcao.accounting @TheKe