--Apple-Mail-417F7820-01FF-4979-AB05-CB23F8B7E775 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Ali I just spoke with= Tim and he said the $35.20 will be charged starting April 1st for Jim and I= . Thanks so much. I will wait for your= draft invoice and then email you the account breakdowns for April 1st to Ap= ril 15th. Carol Sent from my iPhone On Apr 17, 2023, at 10:0= 8 AM, Ali Malik <ali.malik@thekey.com> wrote: =EF=BB=BF Hey C= arol, We would not need to revise the invoice as rate= increase does not affect SFMC because they have a set rate. Remaining is ch= arged to the family's account. thank you On Mon= , Apr 17, 2023 at 9:51=E2=80=AFAM Carol Pawluk < cpawluk@shaw.ca > wrote: Hi Tim and Ali So does that mean we now have to revise the March 17th to 31st in= voice yet again? I sure hope not. I just finished my semi annual repor= t. Is there any way this increase to $35.20 can beg= in April 1st. It sure would help. Thanks Carol Sent from my iPhone On Apr 17, 2023, at 8:37 AM, Timothy Tho= mas < tt@thekey.com = > wrote: =EF=BB=BF Good morning Carol, I've a= ttached the price increase notice for your records. Thank you, Tim On Mon, Apr 17, 2023 at 8:33=E2=80=AFAM C= arol Pawluk < cpawluk= @shaw.ca > wrote: Thanks Ali. I did read a le= tter about the rate increase being $35.15. The part I couldn=E2=80=99= t really see clearly was when it came into effect. I will wait for the email with the increase in fees explained. Carol Sent from my iPhone On Apr 17, 2023, at 7:10 A= M, Ali Malik < a= li.malik@thekey.com > wrote: =EF=BB=BF Hey Carol, Yes there was a recent rate increase for all of our clients= , you should have received a letter from us regarding this. I am CCing D= ennis and Tim to this email. @Timothy Thomas @Dennis Fan= cy Can we send Carol the rate increase letter again please, client:= Jim James Henderson thank you, = On Sun, Apr= 16, 2023 at 9:48=E2=80=AFAM Carol Pawluk < cpawluk@shaw.ca > wrote: Hi Ali I am working on the billing for April 1st to April 15th. I have 63 billable hours in total. I multiplied this by $25.15 which is the WRHA rate increase per hour and it e= quals $1584.45. So the remainder would be owed by Jim and I. I don=E2=80=99t want to give you any account debiting instructions until you= can answer this question: Has The Key raised its hourly rates for this time period? If so what i= s the new hourly rate? Please get back to me to cl