Hey Carol,
We would not need to revise the invoice as rate increase does not affect
SFMC because they have a set rate. Remaining is charged to the family's
account.
thank you
On Mon, Apr 17, 2023 at 9:51 AM Carol Pawluk <cpawluk@shaw.ca> wrote:
> Hi Tim and Ali
>
> So does that mean we now have to revise the March 17th to 31st invoice yet
> again? I sure hope not. I just finished my semi annual report.
>
> Is there any way this increase to $35.20 can begin April 1st. It sure
> would help.
>
> Thanks
> Carol
>
> Sent from my iPhone
>
> On Apr 17, 2023, at 8:37 AM, Timothy Thomas <tt@thekey.com> wrote:
>
>
> Good morning Carol,
>
> I've attached the price increase notice for your records.
>
> Thank you,
> Tim
>
> On Mon, Apr 17, 2023 at 8:33 AM Carol Pawluk <cpawluk@shaw.ca> wrote:
>
>> Thanks Ali.
>>
>> I did read a letter about the rate increase being $35.15. The part I
>> couldn’t really see clearly was when it came into effect.
>>
>> I will wait for the email with the increase in fees explained.
>>
>> Carol
>>
>> Sent from my iPhone
>>
>> On Apr 17, 2023, at 7:10 AM, Ali Malik <ali.malik@thekey.com> wrote:
>>
>>
>> Hey Carol,
>>
>> Yes there was a recent rate increase for all of our clients, you should
>> have received a letter from us regarding this. I am CCing Dennis and Tim to
>> this email.
>>
>> @Timothy Thomas <tt@thekey.com> @Dennis Fancy <dfancy@thekey.com> Can we
>> send Carol the rate increase letter again please, client: Jim James
>> Henderson
>>
>> thank you,
>>
>> On Sun, Apr 16, 2023 at 9:48 AM Carol Pawluk <cpawluk@shaw.ca> wrote:
>>
>>> Hi Ali
>>>
>>> I am working on the billing for April 1st to April 15th.
>>>
>>> I have 63 billable hours in total.
>>>
>>> I multiplied this by $25.15 which is the WRHA rate increase per hour and
>>> it equals $1584.45. So the remainder would be owed by Jim and I.
>>>
>>> I don’t want to give you any account debiting instructions until you can
>>> answer this question:
>>>
>>> Has The Key raised its hourly rates for this time period? If so what is
>>> the new hourly rate?
>>>
>>> Please get back to me to clarify.
>>>
>>> Thanks
>>> Carol
>>>
>>>
>>>
>>> Sent from my iPhone
>>>
>>
>>
>> --
>> *Ali Malik*
>> Manager - Financial Operations
>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
>
--
*Ali Malik*
Manager - Financial Operations