--00000000000071c6d20606e506b4 Content-Type: multipart/alternative; boundary="00000000000071c6d00606e506b2" --00000000000071c6d00606e506b2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, MPI is on strike so trying to communicate with them will be difficult. Perhaps this is also why they sent cheques in lieu of direct deposit. I received a number of cheques which I deposited (please see attached). The CW Stevenson cheque is a refund from our old property management company. Lastly, please disregard the cheque from L'Arche in the amount of *$1786.46 *as SCU will not accept it because it is made out to "The Key." I have to fill out some paperwork with respect to our name change and I am still waiting on that in addition to getting set up to accept credit cards. Thank you, Dennis Fancy, BSP Care Solutions Manager TheKey.ca [image: TheKey] On Wed, Oct 4, 2023 at 7:33=E2=80=AFAM John Janiga = wrote: > Hello Elizabeth, > > I have not heard back from MPI on any of my requests, so I will reach out > again today. > > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Tue, Oct 3, 2023 at 11:47=E2=80=AFPM wrote: > >> Checking in, how did this go, John? >> >> >> >> Elizabeth Clark >> >> *Director, CI & Transformation* >> >> *Long Term Care Insurance, Onboarding* >> >> >> >> *TheKey* >> >> >> >> >> >> >> >> *From:* John Janiga >> *Sent:* Thursday, September 28, 2023 8:14 AM >> *To:* lisa.barker@thekey.com >> *Cc:* Ali Malik ; Timothy Thomas ; >> Dennis Fancy ; Brian Boxall ; >> Michelle Hudgins ; Sumira Suthesan > sumira.suthesan@thekey.com>; Cheryl Cartwright ; >> Gerard Draetta ; Elizabeth Clark > eclark@thekey.com> >> *Subject:* Re: Client Mary Hotomani >> >> >> >> Hello Lisa, >> >> >> >> Thank you, I will request the cleared check copies today. >> >> >> >> I will report back once I have more on this topic. >> >> >> >> Best Regards, >> >> *John Janiga* >> >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> >> *408-647-7538 * >> >> *TheKey.com * >> >> [image: Image removed by sender. TheKey] >> >> >> >> >> >> >> >> >> On Thu, Sep 28, 2023 at 11:05=E2=80=AFAM wrote: >> >> At this time, I do not see where we ever received the payment below for >> Inv 5959 that they said mailed out the week of 8/18/2023. Please reach o= ut >> and see if the check was cashed if so, we will need a front and back cop= y >> of the check so that we can see where it cleared. >> >> >> >> Thanks, >> >> >> >> >> >> >> >> *Lisa Barker* >> >> Manager, Accounts Receivable >> >> lisa.barker@thekey.com >> >> [image: Image removed by sender. TheKey] >> >> >> >> >> >> >> >> >> *From:* Ali Malik >> *Sent:* Thursday, September 21, 2023 11:33 AM >> *To:* Timothy Thomas ; Lisa Barker > > >> *Cc:* Dennis Fancy ; John Janiga > john.janiga@thekey.com>; Brian Boxall ; Michelle >> Hudgins ; Sumira Suthesan > sumira.suthesan@thekey.com>; Cheryl Car