--000000000000fd279f0606e33530 Content-Type: multipart/alternative; boundary="000000000000fd279c0606e3352f" --000000000000fd279c0606e3352f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Elizabeth, I have not heard back from MPI on any of my requests, so I will reach out again today. *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Tue, Oct 3, 2023 at 11:47=E2=80=AFPM wrote: > Checking in, how did this go, John? > > > > Elizabeth Clark > > *Director, CI & Transformation* > > *Long Term Care Insurance, Onboarding* > > > > *TheKey* > > > > > > > > *From:* John Janiga > *Sent:* Thursday, September 28, 2023 8:14 AM > *To:* lisa.barker@thekey.com > *Cc:* Ali Malik ; Timothy Thomas ; > Dennis Fancy ; Brian Boxall ; > Michelle Hudgins ; Sumira Suthesan sumira.suthesan@thekey.com>; Cheryl Cartwright ; > Gerard Draetta ; Elizabeth Clark eclark@thekey.com> > *Subject:* Re: Client Mary Hotomani > > > > Hello Lisa, > > > > Thank you, I will request the cleared check copies today. > > > > I will report back once I have more on this topic. > > > > Best Regards, > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > > *408-647-7538 * > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > > > On Thu, Sep 28, 2023 at 11:05=E2=80=AFAM wrote: > > At this time, I do not see where we ever received the payment below for > Inv 5959 that they said mailed out the week of 8/18/2023. Please reach ou= t > and see if the check was cashed if so, we will need a front and back copy > of the check so that we can see where it cleared. > > > > Thanks, > > > > > > > > *Lisa Barker* > > Manager, Accounts Receivable > > lisa.barker@thekey.com > > [image: Image removed by sender. TheKey] > > > > > > > > *From:* Ali Malik > *Sent:* Thursday, September 21, 2023 11:33 AM > *To:* Timothy Thomas ; Lisa Barker > *Cc:* Dennis Fancy ; John Janiga john.janiga@thekey.com>; Brian Boxall ; Michelle > Hudgins ; Sumira Suthesan sumira.suthesan@thekey.com>; Cheryl Cartwright ; > Gerard Draetta ; Elizabeth Clark eclark@thekey.com> > *Subject:* Re: Client Mary Hotomani > > > > Hey Tim, > > > > I'm CCing Lisa who is in charge of payments for all of Canada now, her > team can assist further. She has access to quickbooks which I believe are > connected to the bank accounts if I'm not mistaken, so she could see > transactions. > > > > @Lisa Barker > > > > thank you, > > > > On Wed, Sep 20, 2023 at 1:36=E2=80=AFPM Timothy Thomas wr= ote: > > Ali, > > > > Your team should have access to the winnipeg bank account now and can > verify the deposits to see what MPI sent, correct? > > > > On Wed, Sep 20, 2023 at 12:19=E2=80=AFPM Ali Malik = wrote: > > Hey John, > > > > Have MPI said that they sent cheques? > > > > If so Dennis would be able to assist in finding out if we received any > cheques for this client. > > > > @Dennis Fancy > > > > O