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--000000000000e954660626bbc0c3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We are working with Umesh to automate this and copy down the reviews. But we're currently in the design and discovery phase at the moment. I will let you know when it starts working. On Tue, Nov 12, 2024 at 1:43=E2=80=AFPM Audra Williams = wrote: > Bummer! It was worth a shot! > > On Tue, Nov 12, 2024 at 10:43=E2=80=AFAM Phil Chanda > wrote: > >> Unfortunately, Google does not notify if a review was removed. >> >> >> >> On Tue, Nov 12, 2024 at 1:40=E2=80=AFPM Audra Williams wrote: >> >>> Thank you, Phil! We appreciate the insight. Are you able to see the >>> reviews that they remove? It would be great to account for the reviews= the >>> team actually received. >>> >>> Best, >>> >>> On Tue, Nov 12, 2024 at 10:34=E2=80=AFAM Phil Chanda >>> wrote: >>> >>>> Hi all, >>>> >>>> Row 30 is the TheKey West Allis >>>> Row 85 is the Stowell page >>>> >>>> Is there a chance you were looking at row 30 instead of row 85? >>>> >>>> We were able to investigate and unfortunately what we found was 1) >>>> Google seemed to have removed/deleted reviews from Google Business Pro= files >>>> within Google Maps and Local search starting in mid September and thro= ugh >>>> October 2) Google removed any reviews that could have been employee cr= eated >>>> (e.g., "Great place to work! Very kind and friendly staff! " >>>> >>>> Let me know if getting on a call will help clarify any questions. >>>> >>>> Thanks, >>>> Phil >>>> >>>> >>>> >>>> On Tue, Nov 12, 2024 at 11:53=E2=80=AFAM Audra Williams >>>> wrote: >>>> >>>>> @Phil Chanda can you help us look into this? >>>>> Danielle do you know what link you have used in the past? >>>>> >>>>> On Tue, Nov 12, 2024 at 8:51=E2=80=AFAM Danielle James >>>> danielle.james@thekey.com> wrote: >>>>> >>>>>> Our link takes us to Stowell where none of out recent reviews are. W= e >>>>>> also had a referral source give us a review last week and now it is = not >>>>>> showing up on google. >>>>>> >>>>>> Danielle James LPN >>>>>> *Milwaukee General Manager * >>>>>> *Please note my email has changed:* >>>>>> danielle.james@thekey.com >>>>>> (414) 309-4827 >>>>>> (414) 219-0300 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Tue, Nov 12, 2024 at 10:01=E2=80=AFAM Audra Williams >>>>>> wrote: >>>>>> >>>>>>> Hi Team, >>>>>>> >>>>>>> Let=E2=80=99s get started on gaining that KEY! Below are some valua= ble >>>>>>> tools to help you and your teams succeed in gathering Google review= s for >>>>>>> your locations. >>>>>>> >>>>>>> Here >>>>>>> is >>>>>>> a spreadsheet with our Google My Business links. Please use *only >>>>>>> the provided links in Column M* for reviews. You may notice >>>>>>> multiple locations listed on the spreadsheet for your site; rest as= sured, >>>>>>> these will roll up to the correct locations. >>>>>>> >>>>>>> I've also included text templates >>>>>>> for >>>>>>> your convenience. These can be quickly