This is a multipart message in MIME format. ------=_NextPart_000_0256_01DAF544.3CAB2000 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0257_01DAF544.3CAB2000" ------=_NextPart_001_0257_01DAF544.3CAB2000 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Joey, =20 I made a note to discuss this further during our upcoming call, as our = last conversation on this topic was on 7/2/24.=20 =20 As a reminder, due to system limitations, invoices since the integration = have excluded Monday shifts that split at 12 a.m., so there would not be = any additional change in this regard. This change request aims to = streamline the review and finalization of billing, and ensure it aligns = with the standardized process across all TK locations. =20 =20 Thank you, Kristy Poyner Billing Manager Kristy.Poyner@thekey.com=20 =20 =20 From: Joey Taylor =20 Sent: Friday, August 23, 2024 9:41 AM To: kristy.poyner@thekey.com Cc: Timothy Thomas ; Laszlo Kovacs = ; TheKey Billing Subject: Re: Montreal Agency Setting to Split Cross Week Billings =20 Good Morning Kristy, Would we have to communicate anything to clients for this change to take = place? =20 Let me know,=20 =20 On Thu, Aug 22, 2024 at 1:09=E2=80=AFPM > wrote: Hi Tim and Joey, =20 I hope you=E2=80=99re having a wonder week so far! =20 As you may recall, in early July, we discussed a billing setting concern = affecting the Montreal location. Specifically, the current setting = causes Monday shifts split at 12 a.m. to be included in the incorrect = week on the billing screen. I've attached a screenshot from ClearCare = for your reference. This setting introduces the risk of errors and missed billing for those = 12 a.m. Monday shifts. I consulted with Lori Hernandez from Payroll, who = confirmed that adjusting this setting will not impact payroll. =20 Before proceeding, I wanted to double-check: Do either of you have any = concerns with updating this setting from =E2=80=98Yes=E2=80=99 to = =E2=80=98No=E2=80=99? If there are no objections, I will proceed with = requesting the update from ClearCare Support. =20 =20 Thank you, Kristy Poyner Billing Manager Kristy.Poyner@thekey.com=20 =20 =20 =20 --=20 Joey Taylor Directeur G=C3=A9n=C3=A9ral/General Manager 514-907-5065 TheKey.ca =20 = =20 ------=_NextPart_001_0257_01DAF544.3CAB2000 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <span =