Re: Montreal Agency Setting to Split Cross Week Billings

--000000000000db378006205ac2de Content-Type: multipart/alternative; boundary="000000000000db377e06205ac2dd" --000000000000db377e06205ac2dd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Kristy, Would we have to communicate anything to clients for this change to take place? Let me know, On Thu, Aug 22, 2024 at 1:09=E2=80=AFPM wrote: > Hi Tim and Joey, > > > > I hope you=E2=80=99re having a wonder week so far! > > > > As you may recall, in early July, we discussed a billing setting concern > affecting the Montreal location. Specifically, the current setting causes > Monday shifts split at 12 a.m. to be included in the incorrect week on th= e > billing screen. I've attached a screenshot from ClearCare for your > reference. > > This setting introduces the risk of errors and missed billing for those 1= 2 > a.m. Monday shifts. I consulted with Lori Hernandez from Payroll, who > confirmed that adjusting this setting will not impact payroll. > > > > Before proceeding, I wanted to double-check: Do either of you have any > concerns with updating this setting from =E2=80=98Yes=E2=80=99 to =E2=80= =98No=E2=80=99? If there are no > objections, I will proceed with requesting the update from ClearCare > Support. > > > > > > Thank you, > > *Kristy Poyner* > > Billing Manager > > Kristy.Poyner@thekey.com > > [image: TheKey] > > > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000db377e06205ac2dd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Kristy, Would we have to communicate a= nything to clients for this change to take place? Let me= know,=C2=A0 On Thu, Aug 22, 2024 at 1:09=E2=80=AFPM &lt; kristy.poyner@thekey.com &gt; wrote: = Hi = Tim and Joey, =C2=A0 I hope you=E2=80=99re having a wonder week so far= ! =C2=A0 As you may recall, in early July, we discussed a billing set= ting concern affecting the Montreal location. Specifically, the current set= ting causes Monday shifts split at 12 a.m. to be included in the incorrect = week on the billing screen. I&#39;ve attached a screenshot from ClearCare f= or your reference. This setting introduces the risk of errors = and missed billing for those 12 a.m. Monday shifts. I consulted with Lori H= ernandez from Payroll, who confirmed that adjusting this setting will not i= mpact payroll. =C2=A0 = Before proceeding, I wanted to double-check: Do = either of you have any concerns with updating this setting from =E2=80=98Ye= s=E2=80=99 to =E2=80=98No=E2=80=99? If there are no objections, I will proc= eed with requesting the update from ClearCare Support. =C2=A0 = =C2=A0 Thank you,= Kristy Poyner Billing Manager Kristy.Poyner@thekey.co= m <span style=3D"font-= size:12pt;font-family:&quot;Aptos Display&quot;,sans-serif;color:rgb(27,90,= 150);text-decoratio