Re: Unpaid Invoices

From
Michelle Hudgins <michelle.hudgins@thekey.com>
To
Nimra Azeem <nimraazeem85@gmail.com>, Collections Team <collectionsteam@thekey.com>
CC
Timon Page <timon.page@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, William Schmiedeknecht <william.schmiedeknecht@thekey.com>, Elizabeth Clark <eclark@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 30 Jul 2025 12:21:27 -0400
Folder
INBOX
--0000000000004f1671063b27eb6f Content-Type: multipart/alternative; boundary="0000000000004f1670063b27eb6d" --0000000000004f1670063b27eb6d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Nimra, The updated invoice 1065413, reflecting a revised balance of $2,842.43, has been attached for your records. Your account currently has a balance of $15,217.36, with $13,748.59 being past due. The last payment was received on July 24, 2025, and we kindly request that you submit a payment. Thank you, Michelle Hudgins On Fri, Jul 25, 2025 at 10:04=E2=80=AFAM Michelle Hudgins wrote: > Hello Nimra, > > Thank you for your payment for invoice 1055631. > > We noted that a payment of $2,349.34 was also received on July 2, 2025, > which resulted in a double payment for invoice 1045434 when you paid it o= n > July 22, 2025. To ensure your payments are applied accurately going > forward, please include the invoice number with your payment. > > We will apply the $2,349.34 overpayment to invoice 1060907($2,293.09). > This will leave a credit of $56.25, which we will apply to invoice > 1065413($2,898.68). Therefore, for invoice 1065413, please submit a payme= nt > of $2,842.43. > > Kind regards, > Michelle Hudgins > > > On Thu, Jul 24, 2025 at 10:48=E2=80=AFAM Nimra Azeem > wrote: > >> Hello Michelle, >> >> July 22nd I paid invoice 1045434 >> And just now I made another payment of $2754.19 for invoice 1055631. >> Cna you confirm what short payment are you mentioning? >> Thank you. >> >> On Thu, Jul 24, 2025, 9:41=E2=80=AFa.m. Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Hi Nimra, >>> >>> In addition to the short payment of invoice 1055631, please let me know >>> if there was a dispute. I am happy to help address it if needed. >>> >>> >>> On Thu, Jul 24, 2025 at 9:13=E2=80=AFAM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Good morning Nimra, >>>> >>>> Thank you for your payment of $2,349.34 for invoice 1055631 on July 22= , >>>> 2025. >>>> >>>> However, please note that this invoice was short-paid. The total amoun= t >>>> was $2,754.19, leaving a remaining balance of $404.85 on that invoice. >>>> >>>> Additionally, your account currently has a total balance of $16,502.78= , >>>> with $14,365.28 past due. Consistent daily payments would greatly help= in >>>> bringing your account to a more manageable balance. >>>> >>>> >>>> >>>> Kind regards, >>>> Michelle Hudgins >>>> >>>> On Mon, Jul 21, 2025 at 4:01=E2=80=AFPM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> [image: Logo] >>>>> michelle.hudgins@thekey.com is using Virtru to send and receive >>>>> encrypted email. >>>>> UNENCRYPTED INTRODUCTION >>>>> To view my encrypted message, you'll need to verify your identity. >>>>> Please contact me if you have any questions. >>>>> Unlock Message >>>>> >>>>> Having trouble viewing this message? >>>>> Copyright 2025 Virtru Corporation | Terms of Service >>>>> | Privacy Policy >>>>> | Ab

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