--000000000000017e88063ac16c28 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Nimra, Thank you for your payment for invoice 1055631. We noted that a payment of $2,349.34 was also received on July 2, 2025, which resulted in a double payment for invoice 1045434 when you paid it on July 22, 2025. To ensure your payments are applied accurately going forward, please include the invoice number with your payment. We will apply the $2,349.34 overpayment to invoice 1060907($2,293.09). This will leave a credit of $56.25, which we will apply to invoice 1065413($2,898.68). Therefore, for invoice 1065413, please submit a payment of $2,842.43. Kind regards, Michelle Hudgins On Thu, Jul 24, 2025 at 10:48=E2=80=AFAM Nimra Azeem wrote: > Hello Michelle, > > July 22nd I paid invoice 1045434 > And just now I made another payment of $2754.19 for invoice 1055631. > Cna you confirm what short payment are you mentioning? > Thank you. > > On Thu, Jul 24, 2025, 9:41=E2=80=AFa.m. Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Hi Nimra, >> >> In addition to the short payment of invoice 1055631, please let me know >> if there was a dispute. I am happy to help address it if needed. >> >> >> On Thu, Jul 24, 2025 at 9:13=E2=80=AFAM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Good morning Nimra, >>> >>> Thank you for your payment of $2,349.34 for invoice 1055631 on July 22, >>> 2025. >>> >>> However, please note that this invoice was short-paid. The total amount >>> was $2,754.19, leaving a remaining balance of $404.85 on that invoice. >>> >>> Additionally, your account currently has a total balance of $16,502.78, >>> with $14,365.28 past due. Consistent daily payments would greatly help = in >>> bringing your account to a more manageable balance. >>> >>> >>> >>> Kind regards, >>> Michelle Hudgins >>> >>> On Mon, Jul 21, 2025 at 4:01=E2=80=AFPM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> [image: Logo] >>>> michelle.hudgins@thekey.com is using Virtru to send and receive >>>> encrypted email. >>>> UNENCRYPTED INTRODUCTION >>>> To view my encrypted message, you'll need to verify your identity. >>>> Please contact me if you have any questions. >>>> Unlock Message >>>> >>>> Having trouble viewing this message? >>>> Copyright 2025 Virtru Corporation | Terms of Service >>>> | Privacy Policy >>>> | About Virtru >>>> | Support >>>> >>>> >>>> Virtru Secure Email: v1.4.0 >>>> >>>> Message ID: 8a1d1308-e844-420f-81c1-fa162019d244 >>>> >>>> Virtru Metadata: eyJ2ZXJzaW9uIjoiMS40LjAiLCJtZXNzYWdlSWQiOiI4YTFkMTMwO= C1lODQ0LTQyMGYtODFjMS1mYTE2MjAxOWQyNDQiLCJyZW1vdGVDb250ZW50TGluayI6Imh0dHBz= Oi8vc2VjdXJlLnZpcnRydS5jb20vc3RhcnQvP2M9ZXhwZXJpbWVudCZ0PWVtYWlsdGVtcGxhdGU= yMDI1JnM9bWljaGVsbGUuaHVkZ2lucyU0MHRoZWtleS5jb20mcD04YTFkMTMwOC1lODQ0LTQyMG= YtODFjMS1mYTE2MjAxOWQyNDQjdj0zLjAuMCZkPWh0dHBzJTNBJTJGJTJGYXBpLnZpcnRydS5jb= 20lMkZzdG9yYWdlJTJGYXBpJTJGcG9saWNpZXMlMkY4YTFkMTMwOC1lODQ0LTQyMGYtODFjMS1m= YTE2MjAx