----==_mimepart_660c59af11c1c_2273fc33da7d77c473931b6 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 Great question. Updating Holidays is not a task that bi= lling typically handles. Looping in ClearCare support to assist with this= . Thanks,=C2=A0 Kristy = = On Tue, 2 Apr at 2:24 PM , Timothy Thomas wrote: Thanks Joey. = Stephanie who is in charge of setting up these dates within clearcare. I= had shared a holiday calendar with your predecessor. = = = = On Tue, Apr 2, 2024 at 1:57=E2=80=AFPM Joey Taylor wrote: = = = Hi Stephanie, That would need to be adjusted. I don't have access to do= that.=C2=A0 I have CCd=C2=A0@Timothy Thomas=C2=A0as this way be an issue= Canada wide.=C2=A0 Thanks,=C2=A0 = = On Tue, Apr 2, 2024 at 1:41=E2=80=AFPM Stephanie Fuston wrote: = = = = = Hello, = = I see the issue. The agency settings is not up to date. = = = Thank you, = Stephanie Fuston = Invoicing Team Lead = Stephanie.Fuston@thekey.com = =E2=80=8B=E2=80=8B = = = = = On Tue, 2 Apr at 1:37 PM , Stephanie Fuston wro= te: = = Joey, = = Just wanted to make sure you knew that Easter is not set up in the agenc= y's setting as time and a half. It is set up as regular time. Also none o= f the billing is set up as a holiday on Sunday. = = = Thank you, = Stephanie Fuston = Invoicing Team Lead = Stephanie.Fuston@thekey.com = =E2=80=8B=E2=80=8B = = = = = On Tue, 2 Apr at 9:32 AM , JosephTaylor wrote: = Good Morning, Montreal Billing is complete. 1. For all 3 Residence Lumi= a shifts, please use the=C2=A0 PO# =3D 5723000783 = = 2. In Quebec, the stat holiday (time and a half) is Easter Monday. So ple= ase remember, all shifts starting at midnight on April 1st should be bill= ed at time and a half. = = Thanks, = = Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 = = = = = = = = = = = = = = = -- Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca ----==_mimepart_660c59af11c1c_2273fc33da7d77c473931b6 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 Great question. Updating Holidays is not a task that bil= ling typically handles. Looping in ClearCare support to assist with this.= Thanks,=C2=A0 Kristy On Tue, 2 Apr at 2:24 PM , Timothy Thomas &= lt;tt@thekey.com> wrote: Thanks Joey. Stephanie who is in charge of setting up these dates within clearcar= e. I had shared a holiday calendar with your predecessor. On Tue, Apr 2, 2024 at 1:57=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Hi Stephanie, That would