--000000000000d26f1805ee144a63 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Stephanie Cheryl will have to weigh in on this as she sent the letters Thanks Sharon On Tue, Nov 22, 2022 at 11:29 AM Stephanie Demers wrote: > Does anyone know if a price increase letter was sent to Sorbo? > I agree that the client already knew about the rate increase, so no real > need for a letter. > Just wondering if they were sent a letter with a lower rate... > Please let me know. > Thanks > > On Tue, Nov 22, 2022 at 2:26 PM Timothy Thomas wrote: > >> Waxman confirmed. Sorbo I slacked you last week and you said the client >> was aware. If the client is already at a higher rate then I hope we didn= 't >> send it. Ideally we leave them at 36.75 >> >> On Tue, Nov 22, 2022 at 2:23 PM Stephanie Demers > sdemers@homecareassistance.com> wrote: >> >>> Hi Timothy, >>> >>> Are you confirming the letter was sent for Waxman or for Sorbo? If >>> Sorbo, was the rate in the letter $35 or $36.75? >>> Please advise as we have been charging the client $36.75 since Nov. 1 >>> >>> Thank you >>> Steph >>> >>> On Tue, Nov 22, 2022 at 2:19 PM Timothy Thomas wrote: >>> >>>> I can confirm the letter was sent >>>> >>>> On Tue, Nov 22, 2022 at 2:05 PM Sharon Speirs >>>> wrote: >>>> >>>>> Hi Dominique >>>>> It was my understanding that all letters went out before November 14t= h >>>>> as that was the date the new rate went into effect. The only price I = am >>>>> aware of for Sorbo was what is in the price sheet which says $35 so t= he >>>>> letter would have reflected that rate. >>>>> Sharon >>>>> >>>>> >>>>> On Tue, Nov 22, 2022 at 10:59 AM Dominique Jacobs >>>>> wrote: >>>>> >>>>>> Hello again, >>>>>> >>>>>> Sorry to bother you guys again. There is an X under "need letter >>>>>> sent" for Waxman. Was the letter sent? >>>>>> Can you confirm the question re Sorbo in a previous email. >>>>>> >>>>>> Thanks so much >>>>>> Dom >>>>>> >>>>>> >>>>>> >>>>>> Dominique Jacobs >>>>>> >>>>>> >>>>>> >>>>>> *Client Care Manager* >>>>>> >>>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>>> >>>>>> djacobs@homecareassistance.com | Homecareassistancemontreal.ca >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Nov 22, 2022 at 12:15 PM Sharon Speirs (via Google Sheets) >>>>> drive-shares-dm-noreply@google.com> wrote: >>>>>> >>>>>>> Sharon Speirs shared a spreadsheet >>>>>>> [image: Unknown profile photo] >>>>>>> Sharon Speirs (sspeirs@thekey.com) has invited you to *edit* the >>>>>>> following spreadsheet: >>>>>>> Hi there- not sure if Tim shared with you - some clients not >>>>>>> adjusted and needs to be done for billing - >>>>>>> Confirmation of price increases >>>>>>> >>>>>>> >>>>>>> >>>>>>> Open >>>>>>> >>>>>>> Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA >>>>>>> >>>>>>> You have received this email because sspeirs@thekey.com shared a >>>>>>> spreadsheet with you from Google Sheets. [image: Google logo] >>>>>>> >>>>>>> >>>>>> >>>> >>>> -- >>>> Tim Thomas