--00000000000005910005ee143138 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Does anyone know if a price increase letter was sent to Sorbo? I agree that the client already knew about the rate increase, so no real need for a letter. Just wondering if they were sent a letter with a lower rate... Please let me know. Thanks On Tue, Nov 22, 2022 at 2:26 PM Timothy Thomas wrote: > Waxman confirmed. Sorbo I slacked you last week and you said the client > was aware. If the client is already at a higher rate then I hope we didn'= t > send it. Ideally we leave them at 36.75 > > On Tue, Nov 22, 2022 at 2:23 PM Stephanie Demers sdemers@homecareassistance.com> wrote: > >> Hi Timothy, >> >> Are you confirming the letter was sent for Waxman or for Sorbo? If Sorbo= , >> was the rate in the letter $35 or $36.75? >> Please advise as we have been charging the client $36.75 since Nov. 1 >> >> Thank you >> Steph >> >> On Tue, Nov 22, 2022 at 2:19 PM Timothy Thomas wrote: >> >>> I can confirm the letter was sent >>> >>> On Tue, Nov 22, 2022 at 2:05 PM Sharon Speirs >>> wrote: >>> >>>> Hi Dominique >>>> It was my understanding that all letters went out before November 14th >>>> as that was the date the new rate went into effect. The only price I a= m >>>> aware of for Sorbo was what is in the price sheet which says $35 so th= e >>>> letter would have reflected that rate. >>>> Sharon >>>> >>>> >>>> On Tue, Nov 22, 2022 at 10:59 AM Dominique Jacobs >>>> wrote: >>>> >>>>> Hello again, >>>>> >>>>> Sorry to bother you guys again. There is an X under "need letter sent= " >>>>> for Waxman. Was the letter sent? >>>>> Can you confirm the question re Sorbo in a previous email. >>>>> >>>>> Thanks so much >>>>> Dom >>>>> >>>>> >>>>> >>>>> Dominique Jacobs >>>>> >>>>> >>>>> >>>>> *Client Care Manager* >>>>> >>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>> >>>>> djacobs@homecareassistance.com | Homecareassistancemontreal.ca >>>>> >>>>> >>>>> >>>>> On Tue, Nov 22, 2022 at 12:15 PM Sharon Speirs (via Google Sheets) >>>> drive-shares-dm-noreply@google.com> wrote: >>>>> >>>>>> Sharon Speirs shared a spreadsheet >>>>>> [image: Unknown profile photo] >>>>>> Sharon Speirs (sspeirs@thekey.com) has invited you to *edit* the >>>>>> following spreadsheet: >>>>>> Hi there- not sure if Tim shared with you - some clients not adjuste= d >>>>>> and needs to be done for billing - >>>>>> Confirmation of price increases >>>>>> >>>>>> >>>>>> >>>>>> Open >>>>>> >>>>>> Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA >>>>>> You have received this email because sspeirs@thekey.com shared a >>>>>> spreadsheet with you from Google Sheets. [image: Google logo] >>>>>> >>>>>> >>>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> >> >> >> Stephanie Demers >> >> >> >> * Gestionnaire du personnel / Staffing Manager * >>