--000000000000b88574063ab32751 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No problem On Thu, Jul 24, 2025 at 3:07=E2=80=AFPM Aretha Ilion wrote: > Thank you so much Karla for being willing to go out and visit today. > > *Warmest Regards,* > > *Aretha Ilion* > *TheKey Homecare * > *Lead Homecare Advisor* > *aretha.ilion@thekey.com* > *Office Number - 414-207-6848* > *Cell Number - 414-208-5430* > > > On Thu, Jul 24, 2025 at 2:44=E2=80=AFPM Karla Hodge w= rote: > >> Upon arrival of this assessment. I arrived to the home and the potential >> client wanted me to call. So this is a single family home ans Kevin live= s >> in the basement. In order to get to Kevin you walk down the drive way go >> through the back yard and then walk down the basement steps. Kevin is a >> smoker so it is cigarette ends out side the door and when you enter the >> basement .When you walk in it is the laundry room with Things everywhere= he >> stated those items belong to homeowners upstairs so the caregivers would >> have to be careful when washing and drying since it is clothes and other >> items on top of the washer and dryer. From the laundry room you can go t= o >> the bathroom it is an add on from the closet from Kevin room. The bathro= om >> had hair everywhere I guess Kevin had cut his own hair and the bathroom = was >> not clean at all. Then you have to walk around through the basement whic= h >> is the storage area for the homeowners and then Kevin has a small >> kitchenette area. There was trash covering the entire area but he stated= it >> is a sink underneath the trash for the caregivers to do dishes. I >> physically could not see the sink. The his bedroom was covered with soda >> and beer cans, cigarette ends and ashes. Along with trash and clothes >> everywhere. There was not a specific area for the caregivers to actually >> sit. Kevin then stated he did not know how long he would need our servic= es >> because he was moving into a senior community that is handicap accessibl= e. >> I asked him if a caregiver was to come and clean everything what would t= he >> caregivers do. He stated it would be much but when they are finished the= y >> can just play in their phones. I told him we have a no cell phone policy= . I >> honestly think once a caregiver would have came out and got the basement >> back in order and livable he would have canceled service. He stated that= a >> nurse already comes out so I was confused as too why and aid was not com= ing >> out under his VA benefit. I think because of the living quarters >> >> On Thu, Jul 24, 2025 at 10:12=E2=80=AFAM Aretha Ilion >> wrote: >> >>> You're welcome! >>> >>> *Warmest Regards,* >>> >>> >>> *Aretha Ilion* >>> *TheKey Homecare * >>> *Lead Homecare Advisor* >>> *aretha.ilion@thekey.com* >>> *Office Number - 414-207-6848* >>> *Cell Number - 414-208-5430* >>> >>> >>> On Thu, Jul 24, 2025 at 10:07=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Thank you Aretha. >>>> >>>> @K