--00000000000001f9fe061768985e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Your calendars are pretty full so I sent it for next Monday. If you need to meet earlier let me know. On Wed, May 1, 2024 at 11:21=E2=80=AFAM Chuck Terlesky wrote: > Yes - please include Brian Boxall in the call as he was dealing directly > with the client. > > On Wed, May 1, 2024 at 12:20=E2=80=AFPM Steve Koyanagi > wrote: > >> Can we schedule a call to discuss? >> >> On Wed, May 1, 2024 at 11:19=E2=80=AFAM Chuck Terlesky >> wrote: >> >>> I was told it was near 10K. But I don't have an exact number. >>> >>> On Wed, May 1, 2024 at 12:19=E2=80=AFPM Steve Koyanagi >>> wrote: >>> >>>> What is the alleged $ amount that was stolen? >>>> >>>> On Wed, May 1, 2024 at 11:17=E2=80=AFAM Chuck Terlesky >>>> wrote: >>>> >>>>> Hi Steve and Timothy, >>>>> >>>>> Please see Brian's message below on a former client. The family is >>>>> asking for reimbursement of funds taken from their account by a careg= iver. >>>>> >>>>> I want to find out the next steps and if we have to make an insurance >>>>> claim. >>>>> >>>>> Feel free to let me know if you can provide any guidance. >>>>> >>>>> Regards, >>>>> Chuck >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Brian Boxall >>>>> Date: Wed, May 1, 2024 at 12:11=E2=80=AFPM >>>>> Subject: Caregiver Theft >>>>> To: Chuck Terlesky , Chandani Patel >>>> cpatel@thekey.com> >>>>> >>>>> >>>>> On Sept 8th, 2023 we had a report that CG Madhu Mehta was suspected o= f >>>>> theft by taking the client for personal banking and having additiona= l >>>>> funds drawn. >>>>> >>>>> We immediately placed the caregiver on DNS and did not schedule her >>>>> elsewhere. Caregiver denied any wrongdoing. >>>>> >>>>> Police were notified and investigated. According to client >>>>> POA ,charges of theft have been laid against the Caregiver. >>>>> >>>>> Client family is now asking about potential legal remedy from TheKey. >>>>> >>>>> -- >>>>> Brian Boxall >>>>> >>>>> Client Success Manager >>>>> >>>>> Direct 431 887 1785 >>>>> >>>>> Office 204 489 6000 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> -- >>>>> Chuck Terlesky B.A., CCPE >>>>> General Manager >>>>> Winnipeg and Calgary >>>>> >>>>> Calgary: 403-301-3777 >>>>> Winnipeg: 204-489-6000 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>> >>> -- >>> Chuck Terlesky B.A., CCPE >>> General Manager >>> Winnipeg and Calgary >>> >>> Calgary: 403-301-3777 >>> Winnipeg: 204-489-6000 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> > > -- > Chuck Terlesky B.A., CCPE > General Manager > Winnipeg and Calgary > > Calgary: 403-301-3777 > Winnipeg: 204-489-6000 > > TheKey.ca > > [image: TheKey] > > --00000000000001f9fe061768985e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Your calendars=C2=A0are pretty full so I sent it for next = Monday. If you need to meet earlier let me kn