--000000000000391442060e87cb6b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, that's not a problem at all. Is it for the current open invoice on their account or will it be for the new invoice as well? I'm only asking so I know what amount I need to process. How do we get in touch with the client? On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor = wrote: > Good Afternoon Vashon, > > We have a client for Montreal (Alan Marmor) who required one shift of > 24-hour care over the holidays (December 22nd). Care was put in place and > started within a couple of hours. It was for a close family friend of a k= ey > referral partner who vouched for the client. > > The client was very ill at the time and did not sign the consent or > payment method. He is old, has no family in the Country, and struggles wi= th > technology so he was wondering if we could take his credit card over the > phone so he can pay the invoice? This is a unique case as we would normal= ly > never start a case without everything in place but given it was for a > referral partner and it was urgent. > > Please let me know, > > Joey Taylor > > *General Manager Montreal* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --=20 *Vashon Palloo* Senior Accounts Receivable Specialist vashon.palloo@thekey.com [image: TheKey] --000000000000391442060e87cb6b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, that's not a problem at all. Is it for the curren= t open invoice on their account or will it be for the new invoice as well? = I'm only asking so I know what amount I need to process. = How do we get in touch with the client? On Tue, Jan 9, 2024 at 1:= 45=E2=80=AFPM Joey Taylor < joe= y.taylor@thekey.com > wrote: Good Afternoon Vashon, We have a= client for Montreal (Alan Marmor) who required one shift of 24-hour care o= ver the holidays (December 22nd). Care was put in place and started within = a couple of hours. It was for a close family friend of a key referral=C2=A0= partner who vouched for the client.=C2=A0 The client was very ill at= the time and did not sign the consent or payment method. He is old, has no= family in the Country, and struggles with technology so he was wondering i= f we could take his credit card over the phone so he can pay the invoice? T= his is a unique case as we would normally never start a case without everyt= hing in place but given it was for a referral partner and it was urgent.=C2= =A0 Please let me know,=C2=A0 Joey Taylor General Manager Montreal 514-907-5065 TheKey.ca = =C2=A0=C2=A0 </