This is a multipart message in MIME format. ------=_NextPart_000_880A_01D490A1.79564BA0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_880B_01D490A1.79564BA0" ------=_NextPart_001_880B_01D490A1.79564BA0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, =20 I am sitting at my desk for the first time since 9:30AM. Are you good if = we chat in the morning? =20 =20 Mark =20 =20 Mark Dickie | Partner, Digital Marketer m: 613-608-9646 o: 613-692-0345 e: mark@20eight.ca www.20eight.ca = = =20 =20 =20 From: Timothy Thomas =20 Sent: December 10, 2018 11:35 AM To: Mark Dickie Subject: Re: Vendasta =20 Hi Mark, =20 Give me a call today and let's chat about this. Thanks =20 On Fri, Dec 7, 2018 at 3:27 PM Mark Dickie > wrote: Hi Timothy, =20 You should have received a test review request. I have also: * Deleted all persons that were in the Customer Voice database * Replaced the Google Reviews link with Mont Royal=E2=80=99s GMB Listing = link * Updated the Facebook link =20 Questions: * Do you want to update the language of this email? i.e. Headline: Will = you recommend us? * In speaking with the guy from Broadly and recently with the team at = Vendasta, they say there is a higher complete rate with SMS. We can do a = test for $20 USD (200 texts) in a calendar month. All you need to do is = include the mobile numbers in your file upload. =20 As mentioned last night, I recommend parsing the list in groups of 10 or = 20 so we can test different messages, etc. and not end up burning the = entire list in one blast. =20 Plus, we can easily do separate languages if you have that identified. = We=E2=80=99d need to do it manually but it may be worth it =E2=80=93 = your call. What I do for other clients is in the put ENG or FR as per = this screenshot. This way it is easy to identify who you send what to = for reminders. If you want a French version, please send me an = adaptation of what you=E2=80=99d like to say. =20 The other issue that I have that Vendasta has not corrected yet, is if = you include both the first and last name in the database, it shows us as = both names in the salutation. What I have done for other clients is just = say Hello since the email is addressed to them. Thoughts? =20 =20 Mark =20 =20 Mark Dickie | Partner, Digital Marketer m: 613-608-9646 o: 613-692-0345 e: mark@20eight.ca www.20eight.ca = = =20 =20 =20 =20 --=20 Timothy Thomas Director of Client Care & Development =20 = =20 =20 Home Care Assistance (Montr=C3=A9al) Inc. 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 - Fax: 514 907 5067=20 tt@homecareassistance.com =20 = = =20 ------=_NextPart_001_880B_01D490A1.79564BA0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <!-- /* Font Definitions */ @font-face {font-family: