--000000000000e7dde1057cb14dc3 Content-Type: multipart/alternative; boundary="000000000000e7dddf057cb14dc2" --000000000000e7dddf057cb14dc2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sure On Mon, Dec 10, 2018 at 4:00 PM Mark Dickie wrote: > Hi Timothy, > > > > I am sitting at my desk for the first time since 9:30AM. Are you good if > we chat in the morning? > > > > > > Mark > > > > [image: Photograph] > > > > *Mark Dickie** |* Partner, Digital Marketer > > *m:* 613-608-9646 > *o:* 613-692-0345 > *e:* mark@20eight.ca > > www.20eight.ca > > [image: Facebook icon] [image: > Twitter icon] [image: LinkedIn icon] > [image: > Google Plus icon] > > > > > > *From:* Timothy Thomas > *Sent:* December 10, 2018 11:35 AM > *To:* Mark Dickie > *Subject:* Re: Vendasta > > > > Hi Mark, > > > > Give me a call today and let's chat about this. Thanks > > > > On Fri, Dec 7, 2018 at 3:27 PM Mark Dickie wrote: > > Hi Timothy, > > > > You should have received a test review request. I have also: > > - Deleted all persons that were in the Customer Voice database > - Replaced the Google Reviews link with Mont Royal=E2=80=99s GMB Listi= ng link > - Updated the Facebook link > > > > Questions: > > - Do you want to update the language of this email? i.e. Headline: > Will you recommend us? > - In speaking with the guy from Broadly and recently with the team at > Vendasta, they say there is a higher complete rate with SMS. We can do= a > test for $20 USD (200 texts) in a calendar month. All you need to do i= s > include the mobile numbers in your file upload. > > > > As mentioned last night, I recommend parsing the list in groups of 10 or > 20 so we can test different messages, etc. and not end up burning the > entire list in one blast. > > > > Plus, we can easily do separate languages if you have that identified. > We=E2=80=99d need to do it manually but it may be worth it =E2=80=93 your= call. What I do > for other clients is in the put ENG or FR as per this screenshot. This wa= y > it is easy to identify who you send what to for reminders. If you want a > French version, please send me an adaptation of what you=E2=80=99d like t= o say. > > > > The other issue that I have that Vendasta has not corrected yet, is if yo= u > include both the first and last name in the database, it shows us as both > names in the salutation. What I have done for other clients is just say > Hello since the email is addressed to them. Thoughts? > > > > > > Mark > > > > [image: Photograph] > > > > *Mark Dickie** |* Partner, Digital Marketer > > *m:* 613-608-9646 > *o:* 613-692-0345 > *e:* mark@20eight.ca > > www.20eight.ca > > [image: Facebook icon] [image: > Twitter icon] [image: LinkedIn icon] > [image: > Google Plus icon] > > > > > > > > > -- > > *Timothy Thomas* > > *Director of Client Care & Development* > > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel:* *