--000000000000f0a27d05db65a7e2 Content-Type: text/plain; charset="UTF-8" Want to use this service for on call - see request for information below. ---------- Forwarded message --------- From: Erica Smith Date: Wed, Mar 23, 2022 at 6:37 PM Subject: FFA Office List To: Angie Markwell Hi Angie, Could you please provide me with the offices you would like us to put on the list for FFA? Doesn't need to be perfect, but if we go over a list with Tad tomorrow, I want to have a location based list vs. 'All of Angie's locations :)'. Copying the pre-reqs for getting on FFA below for awareness. Best, Erica *Prerequisites to use FFA:* - Onboarded to SalesForce - Onboarded to ClearCare - ClearCare clean up (work with the FFA onboarding team to complete) - Onboarded to 8x8 - On-Call uses 8x8 ring group after hours (FFA team helps set this up if they aren't using it already, involves some training and a setup tipsheet) -- Erica Smith Head of Client Experience * Please note my email has changed: * erica@thekey.com 626-483-5698 TheKey.com [image: TheKey] --000000000000f0a27d05db65a7e2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Want to use this service for on call - see request for inf= ormation below. ---------- Forwarded message --------- From: Erica Smith = < erica@thekey.com > = Date: Wed, Mar 23, 2022 at 6:37 PM Subject: FFA Office List To: Angie= Markwell < angi= e.markwell@homecareassistance.com > Hi Angie,=C2=A0 Could you please provide me with the offices = you=C2=A0would like us to put on the list for FFA? Doesn't need to be p= erfect, but if we go over a list with Tad tomorrow, I want to have a locati= on based list vs. 'All of Angie's locations :)'. = Copying the pre-reqs for getting on FFA below for awareness. = Best,=C2=A0 Erica=C2=A0 Prerequisites to use FFA: Onboarded to SalesForce Onboarded to ClearCare ClearCare c= lean up (work with the FFA onboarding team to complete) Onboarded to 8x8 On-Call uses 8x8 ring group after hours (FFA team helps set this up if t= hey aren't using it already, involves some training and a setup tipshee= t) -- Erica Smith Head of Client Experience Please note my email has changed: erica@thekey.com 626-483-5698 <font style=3D"c