--000000000000e9c97005db65b5e6 Content-Type: text/plain; charset="UTF-8" Long Island is already using and is extremely happy with the service. I would like to add NJ and Fairfield. Hartford has the service already as well. Alpine & STEPS are not on 8x8. On Tue, Mar 29, 2022 at 9:42 PM Angie Markwell wrote: > Want to use this service for on call - see request for information below. > > ---------- Forwarded message --------- > From: Erica Smith > Date: Wed, Mar 23, 2022 at 6:37 PM > Subject: FFA Office List > To: Angie Markwell > > > Hi Angie, > > Could you please provide me with the offices you would like us to put on > the list for FFA? Doesn't need to be perfect, but if we go over a list with > Tad tomorrow, I want to have a location based list vs. 'All of Angie's > locations :)'. > > Copying the pre-reqs for getting on FFA below for awareness. > > Best, > Erica > > *Prerequisites to use FFA:* > > - Onboarded to SalesForce > - Onboarded to ClearCare > - ClearCare clean up (work with the FFA onboarding team to complete) > - Onboarded to 8x8 > - On-Call uses 8x8 ring group after hours (FFA team helps set this > up if they aren't using it already, involves some training and a setup > tipsheet) > > > > > -- > Erica Smith > Head of Client Experience > * Please note my email has changed: * > erica@thekey.com > 626-483-5698 > TheKey.com > [image: TheKey] > -- Kimberly Guerci Regional Director of Operations *Please note my email has changed:* kguerci@TheKey.com (347) 924-3304 TheKey.com [image: TheKey] --000000000000e9c97005db65b5e6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Long Island is already using and is extremely happy with = the service. I would like to add NJ and Fairfield. Hartford has the service= already as well. Alpine & STEPS are not on 8x8. On Tue, Mar 29, 20= 22 at 9:42 PM Angie Markwell < angie.markwell@thekey.com > wrote: Want to use this service for on call - see reques= t for information below. ---------- Forwarded message --------- From: Erica Smith < erica@t= hekey.com > Date: Wed, Mar 23, 2022 at 6:37 PM Subject: = FFA Office List To: Angie Markwell < angie.markwell@homecareassistance= .com > Hi Angie,=C2=A0 Could you please provide me with the offices you=C2=A0would like us to put= on the list for FFA? Doesn't need to be perfect, but if we go over a l= ist with Tad tomorrow, I want to have a location based list vs. 'All of= Angie's locations :)'. Copying the pre-re= qs for getting on FFA below for awareness. Bes= t,=C2=A0 Erica=C2=A0 Prerequisit= es to use FFA: Onboarded t= o SalesForce Onboarded to ClearCare = ClearCare clean up (work with the FFA on= boarding team to complete) Onboarde= d to 8x8 On-Call uses 8x8 ring group= after hours (FFA team helps set this up if they aren't using it alread= y, involves some training and a setup tipsheet) -- Erica Smith <font style=3D"color:rgb(77,7