--00000000000047fcf105ecf9a16a Content-Type: text/plain; charset="UTF-8" Apologies, +1 Cheryl - please see below! On Tue, Nov 8, 2022 at 10:05 AM Keri Thrush wrote: > Hi, Cheryl! > > Passing off the detractor below in order for you to take lead on > initiating next steps with the team and contacting the POC. Please don't > hesitate to reach out if you have any questions/feedback with efforts on > our new expanded partnership. > > Thank you! > > On Mon, Nov 7, 2022 at 6:51 PM Medallia wrote: > >> Client Name: Doreen Reimer >> >> CC ID: 1000000000028981 >> >> Primary Contact: John Reimer >> >> PC Contact Info: jdrvent2022@gmail.com / +2047712913 >> >> Survey Delivery: Email >> >> >> Division: Canada Business Unit: Winnipeg Tenure: 26 Weeks - Less Than 52 >> Weeks Actual Customer Segment: Elephant Stated Customer Segment: Survey: >> Relationship 2 Main Score: 4 Comments: Your acquisition of Homecare in >> Winnipeg has been very unprofessional and disruptive to us as clients, >> caregivers, and your employees. It seems like everybody in your office has >> gone into hiding or resigned, with the exception of Brain in your Winnipeg >> office, who makes a real effort to meet our needs. This guy deserves a >> medal. Emails are not being answered by your accounting office. The only >> thing they seem to be prompt at is giving us notice of fee increases and >> sending out invoices. I've been in business for 70 years, built a company >> where we employed 350 staff. I can't understand how you can be a successful >> organization. But then again there is a need!!! John Reimer, husband of >> client Doreen Reimer Please click here to see the full survey response and >> learn more about the client: >> https://hca.medallia.com/hca/respInvForm.do?surveyid=154892 >> > --00000000000047fcf105ecf9a16a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Apologies,=C2=A0+1 Cheryl - please see be= low! On Tue, Nov 8, 2022 at 10:05 AM Keri Thrush < kthrush@thekey.com > wrote: Hi, Cheryl! = Passing off the detractor below in order for you to take lead on= initiating=C2=A0next steps with the team and contacting the POC. Please do= n't hesitate to reach out if you have any questions/feedback with effor= ts on our new expanded partnership. Thank you! On Mon, Nov 7, 2022 at 6:51 PM Medallia < noreply@app.medallia.com > wro= te: Client Na= me: Doreen Reimer CC ID: 1000000000028981 Primary Contact: John= Reimer PC Contact Info: jdrvent2022@gmail.com / +2047712913 Survey Deliv= ery: Email Division: Canada Business Unit: Winnipeg Tenu= re: 26 Weeks - Less Than 52 Weeks Actual Customer Segment: Elephant Stated = Customer Segment: Survey: Relationship 2 Main Score: 4 Comments: Your ac= quisition of Homecare in Winnipeg has been very unprofessional and disrupti= ve to us as clients, caregivers, and your employees. It seems like everybod= y in your office has gone into hiding or resigned, with the exception of Br= ain in your Winnipeg off