--000000000000203ff205ecf9642f Content-Type: text/plain; charset="UTF-8" Hi, Cheryl! Passing off the detractor below in order for you to take lead on initiating next steps with the team and contacting the POC. Please don't hesitate to reach out if you have any questions/feedback with efforts on our new expanded partnership. Thank you! On Mon, Nov 7, 2022 at 6:51 PM Medallia wrote: > Client Name: Doreen Reimer > > CC ID: 1000000000028981 > > Primary Contact: John Reimer > > PC Contact Info: jdrvent2022@gmail.com / +2047712913 > > Survey Delivery: Email > > > Division: Canada Business Unit: Winnipeg Tenure: 26 Weeks - Less Than 52 > Weeks Actual Customer Segment: Elephant Stated Customer Segment: Survey: > Relationship 2 Main Score: 4 Comments: Your acquisition of Homecare in > Winnipeg has been very unprofessional and disruptive to us as clients, > caregivers, and your employees. It seems like everybody in your office has > gone into hiding or resigned, with the exception of Brain in your Winnipeg > office, who makes a real effort to meet our needs. This guy deserves a > medal. Emails are not being answered by your accounting office. The only > thing they seem to be prompt at is giving us notice of fee increases and > sending out invoices. I've been in business for 70 years, built a company > where we employed 350 staff. I can't understand how you can be a successful > organization. But then again there is a need!!! John Reimer, husband of > client Doreen Reimer Please click here to see the full survey response and > learn more about the client: > https://hca.medallia.com/hca/respInvForm.do?surveyid=154892 > --000000000000203ff205ecf9642f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detrac= tor below in order for you to take lead on initiating=C2=A0next steps with = the team and contacting the POC. Please don't hesitate to reach out if = you have any questions/feedback with efforts on our new expanded partnershi= p. Thank you! On Mon, Nov 7, 2022 at 6:= 51 PM Medallia < noreply@app.= medallia.com > wrote: Client Name: Doreen Reimer CC ID: 1000000000028981 = Primary Contact: John Reimer PC Contact Info: jdrvent2022@gmail.com / +204771= 2913 Survey Delivery: Email Division: Canada Busi= ness Unit: Winnipeg Tenure: 26 Weeks - Less Than 52 Weeks Actual Customer S= egment: Elephant Stated Customer Segment: Survey: Relationship 2 Main Sc= ore: 4 Comments: Your acquisition of Homecare in Winnipeg has been very unp= rofessional and disruptive to us as clients, caregivers, and your employees= . It seems like everybody in your office has gone into hiding or resigned, = with the exception of Brain in your Winnipeg office, who makes a real effor= t to meet our needs. This guy deserves a medal. Emails are not being answer= ed by your accounting office. The only thing they seem to be prompt at is g= iving us notice of fee increases and sending out invoices. I've been in= business