--0000000000001c86fc05f216e0c3 Content-Type: multipart/alternative; boundary="0000000000001c86f905f216e0c2" --0000000000001c86f905f216e0c2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is correct. I spoke to her and went through all the points with her. She is going through menopause and that is why she wears sandals etc but she will try with some lighter closed shoes. She gets big hot flashes and the place is kept very hot apparently. Dominique is sending her an email as a follow-up to her conversation with me. Carolyn Daoust *Coordinatrice des ressources humaines * *Human Resource Coordinator* Tel: 514.907.5065 | Fax: 514.221.4265 carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Jan 12, 2023 at 3:10 PM Dominique Jacobs wrote= : > I'm confused @Timothy Thomas I thought Carolyn was > speaking to her? @Carolyn Daoust said all is > good. Is this correct Carolyn? so I will email them back that the caregiv= er > has been spoken to. > > > > Dominique Jacobs > > > > *Client Care Manager* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > djacobs@homecareassistance.com | Homecareassistancemontreal.ca > > > > On Thu, Jan 12, 2023 at 2:59 PM Timothy Thomas wrote: > >> @Dominique Jacobs Can you please look into these >> concerns and get back to us with an update? >> >> Thanks >> >> On Thu, Jan 12, 2023 at 1:44 PM wrote: >> >>> Hi, >>> >>> >>> >>> We received a call from the social worker of the CLSC for the services >>> that we have in place for M. Andr=C3=A9 Gagn=C3=A9. The staff of the re= sidence where >>> he live did observe certain things that does not work with one PAB (day >>> shift). They were not able to give a name in particular. Please inform = the >>> PABs in place for the services of M. Andr=C3=A9 Gagn=C3=A9 of the follo= wing >>> rules/things that need to change: >>> >>> >>> >>> -the PABs are not allowed to wear flip-flops or sandals when they are >>> working >>> >>> -the PABs need to wear a uniform. So no civil clothing. >>> >>> -the family and staff of the residence did observe that two incontinenc= e >>> panties are put at the same times. Even if M. Gagn=C3=A9 is urinating o= ften it >>> will be preferable to put only one and do more changes. >>> >>> -the PABs need to stay with M. Andr=C3=A9 Gagn=C3=A9 when he is at the = dining room >>> for his meals. >>> >>> -one PABs in particular often leave for 1hours and half for a lunch >>> break, that the residence=E2=80=99s staff need to cover. >>> >>> >>> >>> We will do a follow up with the social worker to be assured that any of >>> those situation does not happen anymore. >>> >>> >>> >>> Thank you so much >>> >>> >>> >>> Andr=C3=A9anne >>> >>> >>> >>> >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > --0000000000001c86f905f216e0c2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-print