--00000000000038a06506078b7aec Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have updated the direct numbers for the Frax On-Call groups. The direct number for Calgary-Winnipeg On-Call was already established so I left it. *Calgary* Direct #: 825-251-5906 Calgary-Winnipeg On-Call - x800995 Frax Intake Fwd: 316-413-2293 Frax Other Fwd: 316-830-9954 *W. Vancouver* Direct #: 408-642-6774 West Vancouver On-Call - x1530995 Frax Intake Fwd: 316-816-2993 Frax Other Fwd: 316-747-1026 *Montreal* Direct #: 408-669-5601 Montreal English On-Call - x1070055 Frax Intake Fwd: 316-413-2203 Frax Other Fwd: 316-413-2162 *Ontario* Direct #: 408-709-3392 Ontario On-Call - x1410995 Frax Intake Fwd: 316-867-3211 Frax Other Fwd: 316-747-1033 *Winnipeg* Direct #: 825-251-5906 Calgary-Winnipeg On-Call - x800995 Frax Intake Fwd: 316-867-3297 Frax Other Fwd: 316-867-3323 On Wed, Oct 11, 2023 at 5:54=E2=80=AFPM Gabrielle Wolfe = wrote: > Looks like we're all free at 2:30 EST, I will set us up a meeting for the= n > since you're all gone for the day. Let me know if you already set > something up I can cancel mine. > > GW > > Gabrielle Wolfe > * Please note my email has changed: * > gwolfe@thekey.com > +1-360-502-3020 > TheKey.com > [image: TheKey] > > > On Wed, Oct 11, 2023 at 1:28=E2=80=AFPM Timothy Thomas wr= ote: > >> go ahead with out me please. I have a conflict. >> >> On Wed, Oct 11, 2023 at 3:50=E2=80=AFPM Mark Warner >> wrote: >> >>> 4pm EST would work best for me. Thanks! >>> >>> >>> On Wed, Oct 11, 2023 at 2:46=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Is everyone free to meet tomorrow at either 11 AM or 4 PM EST? Will be >>>> a very quick meeting, I just want to get a final confirmation on how i= t >>>> will all work so I can prepare my team and the on-call managers!! >>>> >>>> On Wed, Oct 11, 2023 at 2:59=E2=80=AFPM Gabrielle Wolfe >>>> wrote: >>>> >>>>> Let me know @Mark Warner @Joey Taylor >>>>> if you need me to hop on a call as well. >>>>> >>>>> Thanks! >>>>> >>>>> GW >>>>> >>>>> Gabrielle Wolfe >>>>> * Please note my email has changed: * >>>>> gwolfe@thekey.com >>>>> +1-360-502-3020 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Wed, Oct 11, 2023 at 11:47=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Joey connect with Mark if you have any additional concerns, otherwis= e >>>>>> I think we should pull the trigger here. >>>>>> >>>>>> On Wed, Oct 11, 2023 at 1:24=E2=80=AFPM Mark Warner >>>>>> wrote: >>>>>> >>>>>>> We can sure have another meeting, but all that the Intake change >>>>>>> amounts to is ... >>>>>>> >>>>>>> - Callers who press option 1 during Closed hours ONLY will be >>>>>>> forwarded directly to Frax rather than ringing the On-Call group as= it is >>>>>>> today. >>>>>>> - Frax staff will have those direct numbers to each Lead group in >>>>>>> cases where they might need to escalate a call. >>>>>>> >>>>>>> When you give me the go, I will make the changes during OPEN hours >>>>>>> so that once