--000000000000a3b72c05e2227ef9 Content-Type: multipart/alternative; boundary="000000000000a3b72b05e2227ef8" --000000000000a3b72b05e2227ef8 Content-Type: text/plain; charset="UTF-8" Hi Preston, That's strange. I do not see Jay and Cindy's profiles in my view.[image: Screen Shot 2022-06-23 at 3.28.34 PM.png] Best regards, Matt *Matt Vijayan, B.Sc., MBA, CCPE* *Home Care Assistance * *Champions of Aging Well* On Thu, Jun 23, 2022 at 3:21 PM Preston Harlow wrote: > Hi Matt, > > What report are you looking at? In the HCL Scorecard I do see Vancouver > (Jason Bradley) and Winnipeg (Cindy Skulsky). > > Thanks! > Preston > > On Thu, Jun 23, 2022 at 10:50 AM Matt Vijayan mvijayan@homecareassistance.com> wrote: > >> Hi Preston, >> >> I can manage the referral accounts in the area (Waterloo & GTA West >> combined) that I have been an owner/operator, until we hire a new HCL. >> Obviously I won't have enough activities as regular HCLs; and I will be >> making calls to keep the referral leads coming in. The HCL hiring has been >> painfully slow. >> >> I do not see Vancouver and Winnipeg (and potentially Waterloo/GTA West) >> added to Analytics Portal's sales or HCL scorecard reports. Is it because >> the HCLs are relatively newer? >> >> Best regards, >> >> Matt >> >> >> *Matt Vijayan, B.Sc., MBA, CCPE* >> >> *Home Care Assistance * >> >> >> >> >> >> >> >> *Champions of Aging Well* >> >> --000000000000a3b72b05e2227ef8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Preston, That's strange. I do no= t see Jay and Cindy's profiles in my view. Best r= egards, Matt =C2=A0 Matt Vijayan, B.Sc., MBA, CCPE Home Care Assistance=C2=A0 Champions of Aging Well = <div