--0000000000004deada05e2225be3 Content-Type: text/plain; charset="UTF-8" Hi Matt, What report are you looking at? In the HCL Scorecard I do see Vancouver (Jason Bradley) and Winnipeg (Cindy Skulsky). Thanks! Preston On Thu, Jun 23, 2022 at 10:50 AM Matt Vijayan wrote: > Hi Preston, > > I can manage the referral accounts in the area (Waterloo & GTA West > combined) that I have been an owner/operator, until we hire a new HCL. > Obviously I won't have enough activities as regular HCLs; and I will be > making calls to keep the referral leads coming in. The HCL hiring has been > painfully slow. > > I do not see Vancouver and Winnipeg (and potentially Waterloo/GTA West) > added to Analytics Portal's sales or HCL scorecard reports. Is it because > the HCLs are relatively newer? > > Best regards, > > Matt > > > *Matt Vijayan, B.Sc., MBA, CCPE* > > *Home Care Assistance * > > > > > > > > *Champions of Aging Well* > > --0000000000004deada05e2225be3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Matt,=C2=A0 What report are you look= ing at? In the HCL Scorecard I do see Vancouver (Jason Bradley) and Winnipe= g (Cindy Skulsky). Thanks! Preston = = On Thu, Jun 23, 2022 at 10:50 AM Matt Vijayan < mvijayan@homecareassistance.com > wrote: H= i Preston, I can manage the referral accounts in the are= a (Waterloo & GTA West combined) that I have been an owner/operator, un= til we hire a new HCL. Obviously I won't have enough activities as regu= lar HCLs; and I will be making=C2=A0calls to keep the referral leads coming= in. The HCL hiring has been painfully slow. I do = not see Vancouver and Winnipeg (and potentially Waterloo/GTA West) added to= Analytics Portal's sales or HCL scorecard=C2=A0reports. Is it because = the HCLs are relatively newer? Best regards, Matt = =C2=A0 Matt Vijayan, B.S= c., MBA, CCPE Home Care Assistance= =C2=A0 = Champions of Aging Well