--000000000000cbec4c05ee39a483 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Stephanie Demers can you call me about it. Thanks Dominique Jacobs *Client Care Manager* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Nov 24, 2022 at 11:06 AM Timothy Thomas wrote: > Are they on continuous service? If they=E2=80=99re willing to drop off th= e check > in Westmount that=E2=80=99s fine for the balance. > > On Thu, Nov 24, 2022 at 11:04 AM Stephanie Demers sdemers@homecareassistance.com> wrote: > >> Thanks Sandra. >> For context: They are an elderly couple (no children) who have been >> trying to set up payment via the bank. >> They lost their password, etc, etc, etc. >> Today, they've offered to send us a check (or even drop it off at the >> Westmount office) for the balance they owe OR wait a couple more days to >> get things sorted out at the bank. >> >> Let me know. >> Thanks >> >> On Thu, Nov 24, 2022 at 11:02 AM Sandra Daoust > sdaoust@homecareassistance.com> wrote: >> >>> Hi Timothy, >>> >>> I need approval for a cheque payment. We have a client that started >>> recently. Can't do e-trsfs, doesn't want to do credit card. They took o= ur >>> banking info to pay by direct deposit to us. Long story short, they hav= e >>> been unable to set it up properly at the bank. Steph has been in touch >>> several times and they are trying but are still unable to submit a paym= ent. >>> They currently owe just over $3K and are asking if they can send a cheq= ue >>> to cover what is owed until they sort it out. >>> >>> Please advise. >>> Thanks >>> Sandra >>> >>> >>> >>> Sandra Daoust >>> >>> >>> >>> *Gestionnaire des finances/Finance Manager - Canada* >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> >>> >>> >> >> -- >> >> >> >> Stephanie Demers >> >> >> >> * Gestionnaire du personnel / Staffing Manager * >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> sdemers@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --000000000000cbec4c05ee39a483 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Stepha= nie Demers =C2=A0 can you call me about it.=C2=A0Thanks = =C2=A0 <span style=3D"font-size:18pt;font-famil= y:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:7