--000000000000c879670630002fb4 Content-Type: multipart/alternative; boundary="000000000000c879660630002fb3" --000000000000c879660630002fb3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Michelle, Do you have an update for us? Thanks, *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Fri, Feb 7, 2025 at 3:47=E2=80=AFPM wrote: > I am working through Phase 1 right now. If we receive all good feedback I > will request you to be up next! This will be within the next week. > > > > Thank you, > > > > *Michelle Schefter* > > (Formally Michelle Kenaga) > > Senior Manager Billing and Submissions > > Direct line: (408) 831-0579 > > michelle.kenaga@thekey.com > > [image: TheKey] > > > > *From:* Will Reid > *Sent:* Friday, February 7, 2025 12:18 PM > *To:* michelle.kenaga@thekey.com > *Cc:* Jeannie Ortiz ; Miranda Norman miranda.norman@thekey.com>; Steve Sudberry ; > Timothy Thomas > *Subject:* Re: LTCi > > > > Great! When should we expect to hear from you? > > > *Will Reid * > > Partner > > wreid@thekey.com > > 513-707-2304 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Fri, Feb 7, 2025 at 2:18=E2=80=AFPM wrote= : > > Hi Will, > > > > Thank you for reaching out here! We are making our way through the > different Regional Directors locations. As we are sharing the data in a > phased approach. I will set some time with you, Steve, and Tim and we can > share the data we have and explain next steps. > > > > > > Thank you, > > > > *Michelle Schefter* > > (Formally Michelle Kenaga) > > Senior Manager Billing and Submissions > > Direct line: (408) 831-0579 > > michelle.kenaga@thekey.com > > [image: TheKey] > > > > *From:* Will Reid > *Sent:* Friday, February 7, 2025 10:55 AM > *To:* Jeannie Ortiz > *Cc:* Michelle Schefter ; Miranda Norman miranda.norman@thekey.com>; Steve Sudberry ; > Timothy Thomas > *Subject:* Re: LTCi > > > > Great. > > Please invite me and Steve Sudberry to the call. > > > > Thanks, > > > > > > > *Will Reid * > > Partner > > wreid@thekey.com > > 513-707-2304 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Fri, Feb 7, 2025 at 1:49=E2=80=AFPM Jeannie Ortiz > wrote: > > Hi Will, > > > > I apologize for the delay in my response. I believe the information you > received may have originated from the claims and submission department. I > will include them. Clients possess benefit amounts, and certain carriers > have established processes for increasing hours, as providers conduct the= ir > own assessments of clients to determine their need for care. If you would > like, we can schedule a meeting to discuss this matter in greater detail.= I > am adding Miranda and Michelle to assist you with the report you are > seeking. > > > > On Fri, Feb 7, 2025 at 1:29=E2=80=AFPM Will Reid wrote= : > > Tim, > > Any suggestions? We'd like to utilize this strategy. > > > > Thanks, > > > *Will Reid * > > Partner > > wreid@thekey.com > > 513-707-2304 > > *TheKey