Re: Canadian Caregiver Training - Help!

From
Lucas Hynes <lhynes@thekey.com>
To
Kerry Sirkka <kerry.sirkka@thekey.com>
CC
Elizabeth Kachur <elizabeth.kachur@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Charles Terlesky <cterlesky@homecareassistance.com>, Timothy Thomas <tt@thekey.com>, Beth Popolizio <bpopolizio@thekey.com>, Sarah Temple <sarah.temple@thekey.com>, Jennifer Allen <jallen@thekey.com>, Julie Fletcher <jfletcher@thekey.com>
Date
Wed, 4 Jan 2023 15:19:41 -0800
Folder
INBOX
--0000000000004b797005f1786c84 Content-Type: multipart/alternative; boundary="0000000000004b796f05f1786c83" --0000000000004b796f05f1786c83 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable updated in the sheet Lucas Hynes Data Analyst *Please note my email has changed:* lhynes@TheKey.com (425) 951-3816 TheKey.com [image: TheKey] On Wed, Jan 4, 2023 at 3:15 PM Kerry Sirkka wrote= : > Wonderful, thank you for the clarification @Elizabeth Kachur > ! > > @Lucas Hynes - please remove Canada from reporting > until they are following TheKey Standard Orientation guidelines. > > @Timothy Thomas and @Angie Markwell > , > > Please notify us when this happens so we can add them back in and start a= t > that point. > > @Julie Fletcher - FYI > > Thanks, > > Kerry Sirkka > Head of Caregiver Experience > * Please note my email has changed: * > kerry.sirkka@thekey.com > > TheKey.com > [image: TheKey] > > > On Wed, Jan 4, 2023 at 3:12 PM Elizabeth Kachur elizabeth.kachur@thekey.com> wrote: > >> Thank you Chuck and Kerry for the follow-up; I am just catching up with >> the thread. >> >> When questions come up around Canadian offices and orientation decks, th= e >> message is "business as usual" for orientation until the necessary chang= es >> are made. >> >> The message to the Canadian Caregiver Ambassadors has been consistent >> on documenting orientation: Canadian CGAs should not be marking TheKey >> Orientation in ClearCare/WellSky as complete until they are using TheKey >> Standard slides. Otherwise, reporting would reflect something other than >> what was done. >> >> I hope this helps. I am available, if needed, for a meeting. >> Best regards, >> Elizabeth Kachur | Instructional Design Consultant >> Training & Development, Human Resources >> elizabeth.kachur@TheKey.com >> >> >> >> On Wed, Jan 4, 2023 at 2:29 PM wrote: >> >>> @Angie Markwell and @Timothy Thomas >>> , >>> >>> >>> >>> Should we remove Canada from the report for now if they have not TheKey >>> branded? I am not sure on the guidance of whether they are supposed to= be >>> doing =E2=80=9Cin-person, 8 hours, and paid=E2=80=9D yet or if we are j= ust ahead of >>> things. For some reason I recall that they were not going to be able t= o >>> comply for some of the reasons Charles listed below back in 11/9 when w= e >>> rolled this out. If not, we will remove them from the report. >>> >>> >>> >>> @Charles Terlesky , >>> >>> >>> >>> Who are the CG ambassadors? @Elizabeth Kachur >>> meets with them weekly and has gone over >>> how to document this so it would reflect in the report in a few trainin= gs. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> Kerry >>> >>> >>> >>> *From:* Charles Terlesky >>> *Sent:* Wednesday, January 4, 2023 1:54 PM >>> *To:* kerry.sirkka@thekey.com >>> *Cc:* Elizabeth Kachur ; Beth Popolizio >> bpopolizio@thekey.com>; Lucas Hynes ; Sarah Temple >> sarah.temple@thekey.com>; Jennifer Allen ; Angie >>> Markwell >>> *Subject:* Re: Canadian Caregiver Traini

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