--000000000000499e7c05f1785b39 Content-Type: multipart/alternative; boundary="000000000000499e7b05f1785b38" --000000000000499e7b05f1785b38 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Wonderful, thank you for the clarification @Elizabeth Kachur ! @Lucas Hynes - please remove Canada from reporting until they are following TheKey Standard Orientation guidelines. @Timothy Thomas and @Angie Markwell , Please notify us when this happens so we can add them back in and start at that point. @Julie Fletcher - FYI Thanks, Kerry Sirkka Head of Caregiver Experience * Please note my email has changed: * kerry.sirkka@thekey.com TheKey.com [image: TheKey] On Wed, Jan 4, 2023 at 3:12 PM Elizabeth Kachur wrote: > Thank you Chuck and Kerry for the follow-up; I am just catching up with > the thread. > > When questions come up around Canadian offices and orientation decks, the > message is "business as usual" for orientation until the necessary change= s > are made. > > The message to the Canadian Caregiver Ambassadors has been consistent > on documenting orientation: Canadian CGAs should not be marking TheKey > Orientation in ClearCare/WellSky as complete until they are using TheKey > Standard slides. Otherwise, reporting would reflect something other than > what was done. > > I hope this helps. I am available, if needed, for a meeting. > Best regards, > Elizabeth Kachur | Instructional Design Consultant > Training & Development, Human Resources > elizabeth.kachur@TheKey.com > > > > On Wed, Jan 4, 2023 at 2:29 PM wrote: > >> @Angie Markwell and @Timothy Thomas >> , >> >> >> >> Should we remove Canada from the report for now if they have not TheKey >> branded? I am not sure on the guidance of whether they are supposed to = be >> doing =E2=80=9Cin-person, 8 hours, and paid=E2=80=9D yet or if we are ju= st ahead of >> things. For some reason I recall that they were not going to be able to >> comply for some of the reasons Charles listed below back in 11/9 when we >> rolled this out. If not, we will remove them from the report. >> >> >> >> @Charles Terlesky , >> >> >> >> Who are the CG ambassadors? @Elizabeth Kachur >> meets with them weekly and has gone over >> how to document this so it would reflect in the report in a few training= s. >> >> >> >> Thanks, >> >> >> >> Kerry >> >> >> >> *From:* Charles Terlesky >> *Sent:* Wednesday, January 4, 2023 1:54 PM >> *To:* kerry.sirkka@thekey.com >> *Cc:* Elizabeth Kachur ; Beth Popolizio > bpopolizio@thekey.com>; Lucas Hynes ; Sarah Temple > sarah.temple@thekey.com>; Jennifer Allen ; Angie >> Markwell >> *Subject:* Re: Canadian Caregiver Training - Help! >> >> >> >> Hi Kerry and team, >> >> >> >> Thanks for the quick response. I would appreciate it if we could schedul= e >> a google meeting anytime on Monday. (I am out of the office Thursday and >> Friday) Yes, we have Canadian ambassadors that attend weekly meetings. >> >> >> >> There are no orange squares on the report for me, as I c