--00000000000075949805fe823ece Content-Type: multipart/alternative; boundary="00000000000075949705fe823ecd" --00000000000075949705fe823ecd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have attached below the animal kingdom definitions prior to June 1st, 2023. These designations should not be within the first 14 days of service but rather 31 days. Thanks you, [image: image.png] On Mon, Jun 19, 2023 at 5:25=E2=80=AFPM Benjamin Lewis wrote: > For the animal kingdom portions, the definition of usage for the animal > kingdom is measured over the first 14 days of service. If the client had > more than 40 hours of revenue generating service in that period they are > considered high utilization (Cheetah instead of Bee or Elephant instead > of turtle). The callouts mentioned are below that 40 hour mark, so that > would be why they aren't high utilization. > > For instance, with Blessing, they had 35.50 hours within that period: > > [image: image.png] > > Let me know if that makes sense. > > On Mon, Jun 19, 2023 at 1:30=E2=80=AFPM Sarah Temple > wrote: > >> @Dart Team can you look into this for Joey's team= ? >> >> Joey/Dart- I did make a manual exception for Gilles Gregoire based on >> Angie's prior approval for Desiree. >> >> On Mon, Jun 19, 2023 at 4:25=E2=80=AFPM Joey Taylor >> wrote: >> >>> Hi Sarah, >>> >>> My team had the following questions/issues with the May Proofs: >>> >>> *Dennis Fancy* >>> I found three "Bees" that were "Cheetahs" according to the model before >>> June 1st. >>> 1. Blessing (May) >>> 2. Hanna (April) >>> 3. Robinson (April) >>> -----------------------------------------------------------------------= - >>> *Taylor Cleland* >>> >>> 1. It looks like Anthony Griese is still not populating as a start of >>> care in AP. >>> 2. Client Aziz was 24 hours of care post surgery so based on the plan i= n >>> April/ May that should be classified as a cheetah but it's showing it a= s a >>> bee. >>> 3. Helen K- we had 45.5 hours of care over 5 weeks then they put care o= n >>> hold for 3 weeks but now have an ongoing schedule in place. Does this s= till >>> count as a bee (In worst case it should be a cheetah) >>> >>> -----------------------------------------------------------------------= --- >>> *Desiree Aranjo:* >>> >>> 1. Annette Charest Savoie - they had total 24 hours of care - *Cheetah*= - >>> noted as bee >>> 2. Brenda Lamb - they had 36 hours of care - *Cheetah* - noted as bee >>> 3. Janis O'Neill - they had 28 hours of care - *Cheetah* - noted as bee >>> 4. Joseph & Francoise Thibeault - they had 24 hours of care - *Cheetah*= - >>> noted as bee >>> 5. Gilles Gregoire* - *Cheetah* - noted as bee --> I believe you fixed >>> this one based on our conversation >>> >>> Thank you, >>> >>> Joey Taylor >>> >>> *Regional Care Solutions Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> Sarah Temple >> *Senior HR Assistant * >> sarah.temple@thekey.com >> >> Cell