--000000000000ce252805f86e7e7d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! I am not up to date on the latest process for this, so I wanted to see what the process is for documenting. Are we going to the response and documenting and then also documenting in ClearCare too? Who is responsible for this? Thanks! ---------- Forwarded message --------- From: Medallia Feedback Date: Mon, Apr 3, 2023 at 5:01=E2=80=AFAM Subject: Caregiver Match Report To: This report shows how satisfied clients are with each of their caregivers that have completed a shift in the past 30 days. *Caregiver Ambassadors* - Please use this report to manage individual caregiver performance. *Client Success Team* - Clients who leave negative feedback for multiple caregivers should be prioritized for follow-up, potential re-assessment, and update of the care plan, and close collaboration with Staffing to ensure that satisfactory replacement caregivers can be identified. View My Dashboard Division Region Client Name Link to Response Caregiver 1 Satisfaction Score Caregiver 2 Satisfaction Score Caregiver 3 Satisfaction Score Caregiver 4 Satisfaction Score Caregiver 5 Satisfaction Score Caregiver 6 Satisfaction Score N East Illinois Gail Levy Go to Response 10 10 N East DC Metro Martin Tesler (IV) Go to Response 10 N East DC Metro Robert Cook (RL) Go to Response 10 N East New England Julia Garlinski Go to Response 3 9 N East New Jersey, New York and Pennsylvania Anna Stofik Go to Response 10 10 10 9 10 N East New England Jeanne Fitzgibbons Go to Response 10 N East NC and SVA Bernie Kennedy Go to Response 9 N East NC and SVA Charlie Gaddy Go to Response 10 10 10 10 N East DC Metro Marilyn Haugh (MB) Go to Response 10 - N East New England Edith Zeldes Go to Response 10 10 10 10 10 10 --=20 Audra Williams Director, Divisional Operations *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --000000000000ce252805f86e7e7d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team! I am not up to date on the latest process for th= is, so I wanted to see what the process is for documenting.=C2=A0 Are we go= ing to the response and documenting and then also documenting in ClearCare = too?=C2=A0 Who is responsible for this? Thanks! ---------- Forwarded mess= age --------- From: Meda= llia Feedback < noreply@medallia.com > Date: Mon, Apr 3, 2023 at= 5:01=E2=80=AFAM Subject: Caregiver Match Report To: < audraw@thekey.com > =20 =20 =20 =20 =20