--001a113c91580d8ab30564199871 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Roberta, I am happy to hear that the care has been going well. Unfortunately, our minimum is a block of 4 hours as we aim to provide both our caregiver and client with consistency. Would it maybe be easier to have an extended morning shift to cover the breakfast and lunch period and then request that the Maxwell cover the dinner and bed routine? If you have any additional feedback, please do not hesitate, we can also arrange a time to speak on the phone if you would like to discuss further. Thanks, Corrina On Wed, Jan 31, 2018 at 3:39 PM, Roberta Silerova wrote: > Hello Corrina, > > I have met a couple of your care givers now and they seem very nice and > capable. I did also notice that after a morning of walking, my aunt was > really tired, practically exhausted, but perhaps just a little bit less > walking would solve that. My experience with her is that she does need a > nap in the morning and afternoon, and not out of boredom but out of > necessity. > > I don=E2=80=99t know about her waking at 5:00. I imagine that happens som= e times, > and indeed her routine may be changing somewhat with the additional care.= I > will continue to be in touch with the Maxwell for their feedback, as I am > sure will you. > > After a week of the additional caregiver from Home Care Assistance, and > given the results, I would say that we are happy with the extra care. > However the two four hour periods seem really excessive, especially given > how tired my aunt seems to get after each one. And they are also a > considerable expense, particularly given that for some of the time my aun= t > really will be napping. Marlene has suggested that we stick with the two > visits, as these really help with her meals, which was the main concern > (rather than exercise), but that we request three hour time periods inste= ad > of four hour ones. > > Please let me know if this is possible. If it is not then we will > reconsider what might work best for my aunt, now that we have introduced = an > element of extra care. > > Thanks for your frequent updates, they are much appreciated. > > Regards, > > Roberta > > Sent from my iPad > > On Jan 29, 2018, at 12:35 PM, Corrina Masson com> wrote: > > Hi Roberta, > > I visited your aunt this morning while Katherine was present. She > expressed that with her assistance, your aunt has been walking around the > residence more in the morning. The residence informed her that this > morning, she was awake around 5:00am and was quite tired around 10:00. If > you have any feedback, please let me know! > > Thanks! > > -- > > *Corrina Masson B.S.W, T.S* > > *Care Manager* > > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest > * > > *Westmount, Qu > * > *=C3=A9**bec* > > *H3Z 1R7* > > *Tel: 514 907 5065 - Fax: 514 907 5067* > > *corrinam**@homecareassistance.com* > > > > > > > --=20 *Corrina