--000000000000486bd40634189b2f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Carolyn, Bereavement is typically for a death in the family, she wouldn't be entitled to bereavement specifically. That being said, due to the nature of our industry and that we can often lose clients because they pass away I think it's understandable that she wants a little time before a next assignment - we see this fairly often when a client passes away that a caregiver wants a few days to a week to process it. We don't typically have someone off for weeks or months at a time following this, but if it makes sense to do then you could grant a leave of absence if that's what she is requesting. We could issue an ROE and it would typically fall under "leave of absence" or "other reason". Service Canada would then determine if she meets eligibility for E.I. or not which she likely wouldn't if she specifically is trying to claim bereavement, you may want to explain that to her as well. I would just make sure it's documented that you have tried to offer her other work and she declined. On Thu, May 1, 2025 at 3:48=E2=80=AFPM Carolyn Daoust wrote: > Hi. > > We have a long-time client that recently passed away. The Caregivers are > now asking for an ROE so they can take some time after the death and clai= m > employment insurance. There are no options for ROEs for bereavement. Is > this something they are entitled to? > We do have a similar case with similar hours that has been offered to the= m > but they are declining saying they need time. > > Thanks for your help. > > *Carolyn Daoust* > > Gestionnaire des Ressources Humaines/Employee Care Manager > Ressources Humaines/Human Resources > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > --=20 *Kathryn Nester* HR Generalist | TheKey Mobile: 647.932.5787 I am in the Eastern Time Zone and am sending this email at a time that suits my work schedule; please do not feel obligated to reply outside of your working hours. --000000000000486bd40634189b2f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Carolyn,=C2=A0 Bereavement is typica= lly for a death in the family, she wouldn't be entitled to bereavement = specifically. That being said, due to the nature of our industry and that w= e can often lose clients because they pass away I think it's understand= able that=C2=A0she wants a little time before=C2=A0a next assignment - we s= ee this fairly often when a client passes away that a caregiver wants a few= days to a week to process it. We don't typically have someone off for = weeks or months at a time following this, but if it makes sense to do then = you could grant a leave of absence if that's what she is requesting. We= could issue an ROE and it would typically fall under "leave of absenc= e" or "other reason". Service Canada would then determine if= she meets eligibility for E.I. or not which she likely wouldn