Re: Caregiver's Requesting ROE for Bereavement

From
Carolyn Daoust <carolyn.daoust@thekey.com>
To
Kathryn Nester <knester@thekey.com>
CC
Joey Taylor <joey.taylor@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2025-05-02 13:58:15
Folder
INBOX
--000000000000b2c96106342ae576 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Kathryn! *Carolyn Daoust* Gestionnaire des Ressources Humaines/Employee Care Manager Ressources Humaines/Human Resources 514-907-5065 TheKey.ca [image: TheKey] On Thu, May 1, 2025 at 4:09=E2=80=AFPM Kathryn Nester = wrote: > Hi Carolyn, > > Bereavement is typically for a death in the family, she wouldn't be > entitled to bereavement specifically. That being said, due to the nature = of > our industry and that we can often lose clients because they pass away I > think it's understandable that she wants a little time before a next > assignment - we see this fairly often when a client passes away that a > caregiver wants a few days to a week to process it. We don't typically ha= ve > someone off for weeks or months at a time following this, but if it makes > sense to do then you could grant a leave of absence if that's what she is > requesting. We could issue an ROE and it would typically fall under "leav= e > of absence" or "other reason". Service Canada would then determine if she > meets eligibility for E.I. or not which she likely wouldn't if she > specifically is trying to claim bereavement, you may want to explain that > to her as well. > > I would just make sure it's documented that you have tried to offer her > other work and she declined. > > On Thu, May 1, 2025 at 3:48=E2=80=AFPM Carolyn Daoust > wrote: > >> Hi. >> >> We have a long-time client that recently passed away. The Caregivers are >> now asking for an ROE so they can take some time after the death and cla= im >> employment insurance. There are no options for ROEs for bereavement. Is >> this something they are entitled to? >> We do have a similar case with similar hours that has been offered to >> them but they are declining saying they need time. >> >> Thanks for your help. >> >> *Carolyn Daoust* >> >> Gestionnaire des Ressources Humaines/Employee Care Manager >> Ressources Humaines/Human Resources >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > > > > > *Kathryn Nester* > > HR Generalist | TheKey > > Mobile: 647.932.5787 > > > > > > I am in the Eastern Time Zone and am sending this email at a time that > suits my work schedule; please do not feel obligated to reply outside of > your working hours. > > > > > > --000000000000b2c96106342ae576 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Kathryn! Carolyn Daoust Gestionnai= re des Ressources Humaines/Employee Care Manager Ressources Humaine= s/Human Resources 514-907-5065 TheKey.ca On Th= u, May 1, 2025 at 4:09=E2=80=AFPM Kathryn Nester &lt; knester@thekey.com &gt; wrote: <blockquote clas= s=3D"gmail_quote" style=3D"m

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