--Apple-Mail=_0154F0E5-C74B-488D-B97D-9368A1D1C37B Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi all, Just checking in before the weekend to ensure this is resolved. John, please advise if you tried to submit one invoice (not all 4 at = once). K > On Oct 27, 2023, at 2:37=E2=80=AFPM, Timothy Thomas = wrote: >=20 > @John Janiga can you please rerun for = one invoice and let us know. >=20 > Thank you >=20 > On Fri, Oct 27, 2023 at 2:27=E2=80=AFPM Kelly Leigh Casey = > wrote: >> Hi >>=20 >> Not aware of any issues. I see charges for other charges went = through October 3, 15 and 16th, 2023. >>=20 >> Can you have them put through only 1 (not 20K as it will be declined = due to banking algorithm) today? Then send us result?. >>=20 >> K >>=20 >>=20 >>=20 >>> On Oct 27, 2023, at 2:19=E2=80=AFPM, Timothy Thomas > wrote: >>>=20 >>> Hi Kelly, >>>=20 >>> I was informed that the charges were processed individually, on a = weekly basis and we've had three declines. I'm waiting for the = transaction receipts to validate this. Are you aware of any issues with = the card?=20 >>>=20 >>> Thanks >>>=20 >>> On Fri, Oct 27, 2023 at 2:16=E2=80=AFPM Kelly Casey = > wrote: >>>> Hi Tim >>>>=20 >>>> Any update in this? >>>>=20 >>>> K >>>>=20 >>>> Sent from my iPhone >>>>=20 >>>>> On Oct 26, 2023, at 7:41 PM, Timothy Thomas > wrote: >>>>>=20 >>>>> =EF=BB=BF >>>>> Hi Patrick, >>>>>=20 >>>>> I agree, the card should be charged every week and it may have = been but only flagged to me after multiple failed attempts. I will look = into this first thing tomorrow and get back to you. >>>>>=20 >>>>> Thanks for your understanding.=20 >>>>> Tim >>>>>=20 >>>>> On Thu, Oct 26, 2023 at 7:24=E2=80=AFPM Patrick Casey = > wrote: >>>>>> I really do not understand what is wrong here. The credit card in = fact has plenty of space available on it. I don=E2=80=99t understand why = it is not charged every week. Is there an attempt to put a large sum on = all at once? Maybe it should be broken up on a weekly basis as it was = supposed to be. This is pretty simple and mystifies me why it has to be = made so complex? >>>>>>=20 >>>>>> Sent from my iPhone >>>>>>=20 >>>>>>> On Oct 26, 2023, at 5:08 PM, Kelly Leigh Casey = > wrote: >>>>>>>=20 >>>>>>> =EF=BB=BFGot it- sorry. It was way at the bottom:) >>>>>>=20 >>>>>>> K >>>>>>>=20 >>>>>>>> On Oct 26, 2023, at 5:07=E2=80=AFPM, Kelly Leigh Casey = > wrote: >>>>>>>>=20 >>>>>>>> Hi Tim and team, >>>>>>>>=20 >>>>>>>> I am asking for the up to date report- see attached of the last = one you sent us when the problem last occurred. >>>>>>>>=20 >>>>>>>> = >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>> On Oct 26, 2023, at 4:19=E2=80=AFPM, Timothy Thomas = > wrote: >>>>>>>>>=20 >>>>>>>>> I had previously attached a statement. Did you receive it? or = need something more? >>>>>>>>>=20 >>>>>>>>> On Thu, Oct 26, 2023 at 2:59=E2=80=AFPM Kelly Leigh Casey = > wrote: >>>>>>>>>> Hi Tim >>>>>>>>>>=20 >>>>>>>>>> Thank you for connecting. I hav