Re: Week 2 Workbook - Summer Series Session Tomorrow

--000000000000780e1f060167e606 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Jackie, Could I please get edit access? *Best regards* *Pauli Shah* *Client Success Manager* *Direct: 289-412-1441* *Office: 905-337-1200* TheKey.ca [image: TheKey] On Tue, Jul 25, 2023 at 12:56=E2=80=AFPM Jackie Summers wrote: > Hello Care Solutions and Client Success Teams, > > We've enjoyed kicking off the Summer Series Training hosted by Shadi > Gholizadeh and Ashley Mirone. We hope you enjoyed Week 1 last week. This > week we have our 2nd session and we have your workbook content ready for > you. All you have to do is Copy+Paste the week 2 workbook content linked > below into your individual workbook (the one sent to you with your name i= n > the title). > > *Copy+Paste* the information within this Week 2 Workbook Doc > into > your individual workbook before tomorrow's 7/26 session. That's it! > > Reminder: Please complete the Week 1 workbook tasks before tomorrow's > class. Note that Regional and Divisional leaders will be popping into you= r > workbooks to leave comments starting this week. The workbook is your spac= e > to brainstorm, write your thoughts, and add questions; it shouldn't be mo= re > than 15-20 minutes each week to complete (much of this can be completed > during the training session as we take time to fill out our workbooks). > > Regional Managers - if there are any Care Solutions or Client Success tea= m > members missing from this thread, could you please forward this informati= on > on to them. We've done our best to include all parties. > > Thank you! See you at our Week 2 Session TOMORROW @ 8-10am PST. > > Jackie Summers > Sales Operations Manager > 951-675-0413 > TheKey.com [image: TheKey] > > > > > > > On Fri, Jul 14, 2023 at 7:55=E2=80=AFAM Shadi Gholizadeh wrote: > >> ****Note: this series is for all Care Solutions Managers and **Client >> Success Managers**. This email list includes a Workday pull for these >> titles plus the RN Client Success Manager title. If there is anyone from >> your region missing who should be added to this list, please let me know= !* >> >> >> Dear Client Success Managers and Care Solutions Managers,We hope you are >> all doing well. >> >> Starting Wednesday, July 19, we will launch an intensive 6-week summer >> series, wrapping up on Wednesday, August 23. This series is designed to >> sharpen your skills, deepen your understanding, and empower you to deliv= er >> exceptional service to our clients and families whether they are just >> starting their care journey and looking into various care options, or ar= e >> an established client with us. >> >> >> These 6 weeks are in place of any other live, training-team-led training= s >> this summer. After summer, we will return to a more regular training >> cadence. We will also pause the weekly Client Success Manager emails for >> the next 6 weeks as well so the focus can be on the Summer Series. >> >> Here's what you can exp