--00000000000056b9fc05ff4960d3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Cheryl Cartwright Can you please let the local CSM team know that we are going to be sending these emails out so they are not blind sided when clients email/call them directly. thank you On Thu, Jun 29, 2023 at 2:54=E2=80=AFPM Ali Malik wr= ote: > The emails will be going straight from Clearcare, they will see the same > sender as they do when they receive invoices weekly. > > thanks > > On Thu, Jun 29, 2023 at 2:51=E2=80=AFPM Timothy Thomas wr= ote: > >> Yes please go ahead. Just make sure to introduce yourselves as our >> clients are still a bit confused with the name change. Our price increas= e >> letters were often overlooked as spam so we want to be sure this >> communication is opened. >> >> On Thu, Jun 29, 2023 at 2:49=E2=80=AFPM Ali Malik = wrote: >> >>> Hey Tim, >>> >>> Myself and Sumira are more than happy to email these out, please confir= m >>> if okay to do so? >>> >>> thanks, >>> >>> On Thu, Jun 29, 2023 at 2:26=E2=80=AFPM Ali Malik wrote: >>> >>>> Hey Tim, >>>> >>>> There's a way to send it in bulk through clearcare. I will look into i= t >>>> and let you know what I come up with. >>>> >>>> thank you, >>>> >>>> On Thu, Jun 29, 2023 at 2:05=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> Hi Ali, >>>>> >>>>> Ideally our local client success managers would send these out to >>>>> their clients however with a deadline of tomorrow I don't think that'= s >>>>> feasible, given the holiday. >>>>> >>>>> Are you able to send them out in bulk? If so, how would that work? >>>>> >>>>> Thanks >>>>> >>>>> On Thu, Jun 29, 2023 at 1:36=E2=80=AFPM Angie Markwell >>>> angie.markwell@thekey.com> wrote: >>>>> >>>>>> Tim what is your preference? >>>>>> >>>>>> On Thu, Jun 29, 2023 at 11:45=E2=80=AFAM Ali Malik >>>>>> wrote: >>>>>> >>>>>>> Hi Team, >>>>>>> >>>>>>> Please see attached email announcement introducing our new billing >>>>>>> system. We need to send this by the end of week to all of our clie= nts for >>>>>>> remaining CAD sites that are not integrated. >>>>>>> >>>>>>> Locations not integrated : Vancouver, Winnipeg, Oakville/Waterloo. >>>>>>> >>>>>>> For Montreal we are waiting for a translation to French from our >>>>>>> third party company. Once we receive it, I will send it to you all. >>>>>>> >>>>>>> How would you like to tackle sending these out? Should we request >>>>>>> the local team to email their respective clients? >>>>>>> >>>>>>> Please let me know your thoughts. >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> -- >>>>>>> *Ali Malik* >>>>>>> Manager - Financial Operations >>>>>>> >>>>>>> >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.ca >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> *Ali Malik* >>>> Manager - Financial Operations >>>> >>>> >>> >>> -- >>> *Ali Malik* >>> Manager - Financial Operations >>> >>> >>