Re: First Email announcement -CAD integration to new billing system

From
Ali Malik <ali.malik@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Angie Markwell <angie.markwell@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Elizabeth Clark <eclark@thekey.com>
Date
2023-06-29 14:54:34
Folder
INBOX
The emails will be going straight from Clearcare, they will see the same
sender as they do when they receive invoices weekly.

thanks

On Thu, Jun 29, 2023 at 2:51 PM Timothy Thomas <tt@thekey.com> wrote:

> Yes please go ahead. Just make sure to introduce yourselves as our clients
> are still a bit confused with the name change. Our price increase letters
> were often overlooked as spam so we want to be sure this communication is
> opened.
>
> On Thu, Jun 29, 2023 at 2:49 PM Ali Malik <ali.malik@thekey.com> wrote:
>
>> Hey Tim,
>>
>> Myself and Sumira are more than happy to email these out, please confirm
>> if okay to do so?
>>
>> thanks,
>>
>> On Thu, Jun 29, 2023 at 2:26 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> Hey Tim,
>>>
>>> There's a way to send it in bulk through clearcare. I will look into it
>>> and let you know what I come up with.
>>>
>>> thank you,
>>>
>>> On Thu, Jun 29, 2023 at 2:05 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Hi Ali,
>>>>
>>>> Ideally our local client success managers would send these out to their
>>>> clients however with a deadline of tomorrow I don't think that's feasible,
>>>> given the holiday.
>>>>
>>>> Are you able to send them out in bulk? If so, how would that work?
>>>>
>>>> Thanks
>>>>
>>>> On Thu, Jun 29, 2023 at 1:36 PM Angie Markwell <
>>>> angie.markwell@thekey.com> wrote:
>>>>
>>>>> Tim what is your preference?
>>>>>
>>>>> On Thu, Jun 29, 2023 at 11:45 AM Ali Malik <ali.malik@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please see attached email announcement introducing our new billing
>>>>>> system. We need to send this by the end of  week to all of our clients for
>>>>>> remaining CAD sites that are not integrated.
>>>>>>
>>>>>>  Locations not integrated : Vancouver, Winnipeg, Oakville/Waterloo.
>>>>>>
>>>>>> For Montreal we are waiting for a translation to French from our
>>>>>> third party company. Once we receive it, I will send it to you all.
>>>>>>
>>>>>> How would you like to tackle sending these out? Should we request the
>>>>>> local team to email their respective clients?
>>>>>>
>>>>>> Please let me know your thoughts.
>>>>>>
>>>>>> Thank you,
>>>>>>
>>>>>> --
>>>>>> *Ali Malik*
>>>>>> Manager - Financial Operations
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <tt@thekey.com>
>>>> (514) 591-9387
>>>> TheKey.ca <https://www.thekey.ca/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>>>
>>> --
>>> *Ali Malik*
>>> Manager - Financial Operations
>>>
>>>
>>
>> --
>> *Ali Malik*
>> Manager - Financial Operations
>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>


-- 
*Ali Malik*
Manager - Financial Operations

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