Fwd: refund - [#564803]

From
Lito Delapena <billing@thekey.com>
To
tt@thekey.com, tthomas@thekey.com, vashon.palloo@thekey.com, lisa.barker@thekey.com
Date
Wed, 22 Nov 2023 15:21:47 +0000
Folder
INBOX
----==_mimepart_655e1c8b56e45_1c32adbe4d0d56444527b0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning Tim, I have spoke with Montreal Client POA Jarmila Frydl= 's POA Milena Frydl and last month she sent us two E-Transfers for paymen= t towards their last invoice but we also charged their credit card for th= e full amount totaling $7,263.55 There are currently two E-transfer a= mounts that are sitting unallocated in QB, would we be able to refund the= client back today=C2=A0 =E2=80=8B10/17/2023 $3000 10/19/2023 $1,263= .55 Total refund: $4,263.55 Lito Delapena Help Desk Manag= er Billing@thekey.com 866-226-1702 *Please note we are closed on Th= ursday 11/23/2023 & Friday 11/24/2023 in observance of the Thanksgiving H= oliday* = = On Tue, 21 Nov at 7:31 PM , 1000000000038371 Jarmila Frydl (Montreal) = wrote: = Hello, = = as I have already emailed you I have been charged twice for your service= s. = I have not received any response from you as of today. = I need you to e-transfer back $4263.55 to the account of my mother (invo= ice #50624) as that amount has already been charged to my credit card. = Please confirm the receipt of this email. = = If you may have any questions or require clarifications do not hesitate = to contact me. = Thank you for giving this matter your attention. = = Best Regards, = M.Frydl ----==_mimepart_655e1c8b56e45_1c32adbe4d0d56444527b0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning Tim, I have spoke with Montreal Client POA Jarmila Frydl's PO= A Milena Frydl and last month she sent us two E-Transfers for payment tow= ards their last invoice but we also charged their credit card for the ful= l amount totaling $7,263.55 There are currently two E-transfer amounts that are sitt= ing unallocated in QB, would we be able to refund the client back today=C2= =A0 =E2=80=8B10/17/2023 $3000 10/19/2023 $1,263.55 Total refund: $4,263.55 Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702 *Please note we are closed on Thursday 11/23/2023 &amp; Friday 11/24= /2023 in observance of the Thanksgiving Holiday* On Tue, 21 Nov at 7:31 PM , 1000000000038371= Jarmila Frydl (Montreal) &lt;milenafrydl@yahoo.com&gt; wrote: Hello, as I have already emailed you I have been charged twice = for your services. I have not received any response from you as of today. I need you to e-transfer back $4263.55 to the account of= my mother (invoice #50624) as that amount has already been charged to my= credit card. Please confirm the receipt of this email. If you may have any questions or require clarifications = do not hesitate to contact me. Thank you for giving this matter your attention. Best Regards, M.Frydl <span title=3D"fd_tkt_identifier" style=3D'font-size:0px; font-family:"fd= tktid"; min-height:0px; height:0px; opacity:0;

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