--Apple-Mail-AA996C95-2ECC-46E1-BE41-BFBE88CC7598 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Timothy, Let me know if you want me to initiate the etransfer? Tim Thomas Sr. 514 726 7647 > On Nov 22, 2023, at 10:21 AM, Lito Delapena wrote: >=20 > =EF=BB=BF > Good Morning Tim, >=20 > I have spoke with Montreal Client POA Jarmila Frydl's POA Milena Frydl and= last month she sent us two E-Transfers for payment towards their last invoi= ce but we also charged their credit card for the full amount totaling $7,263= .55 >=20 > There are currently two E-transfer amounts that are sitting unallocated in= QB, would we be able to refund the client back today=20 >=20 > =E2=80=8B10/17/2023 $3000 > 10/19/2023 $1,263.55 >=20 > Total refund: $4,263.55 >=20 >=20 >=20 > Lito Delapena > Help Desk Manager > Billing@thekey.com > 866-226-1702 >=20 > *Please note we are closed on Thursday 11/23/2023 & Friday 11/24/2023 in o= bservance of the Thanksgiving Holiday* > On Tue, 21 Nov at 7:31 PM , 1000000000038371 Jarmila Frydl (Montreal) wrote: > Hello, >=20 > as I have already emailed you I have been charged twice for your services.= > I have not received any response from you as of today. > I need you to e-transfer back $4263.55 to the account of my mother (invoic= e #50624) as that amount has already been charged to my credit card. > Please confirm the receipt of this email. > If you may have any questions or require clarifications do not hesitate to= contact me. > Thank you for giving this matter your attention. >=20 > Best Regards, > M.Frydl >=20 >=20 >=20 > 564803:611100 --Apple-Mail-AA996C95-2ECC-46E1-BE41-BFBE88CC7598 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Timothy, Let me know if you want me to i= nitiate the etransfer? Tim Thomas Sr. 514 726 7647 On Nov= 22, 2023, at 10:21 AM, Lito Delapena <billing@thekey.com> wrote: =EF=BB=BF Good Morning Tim, I have spoke with Montreal Client POA Jarmila Frydl's POA M= ilena Frydl and last month she sent us two E-Transfers for payment towards t= heir last invoice but we also charged their credit card for the full amount t= otaling $7,263.55 There are currently two E-transfer amounts that are sitting= unallocated in QB, would we be able to refund the client back today =E2=80=8B10/17/2023 $3000 10/19/2023 $1,263.55 Total refund: $4,263.55 Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702 *Please note we are closed on Thursday 11/23/2023 & Friday 11/24/20= 23 in observance of the Thanksgiving Holiday* On Tue, 21 Nov at 7:31 PM , 1000000000038371 Ja= rmila Frydl (Montreal) <milenafrydl@yahoo.com> wrote: Hello, as I have already emailed you I have been charged twice for= your services. I have not received any response from you as of today. I need you to e-transfer back $4263.55 to the account of my= mother (invoice #50624) as that amount has already been charged to my credi= t card. Plea