--000000000000c29f5605e9d2c801 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, No communication has been sent out and we don't auto-download to anyone's phones (we do sometimes auto-push updates, but you'd have to already have the app) - I know the ClearCareGo app was being rebranded over the next few weeks, maybe that's it? It would be called "WellSky" though, not "TheKey". If anyone could send a screenshot that would be super helpful. Thanks, Tori On Thu, Sep 29, 2022 at 11:44 AM Timothy Thomas wrote: > Tori we just received this feedback from our CG ambassador in Calgary > > Morning everyone, can someone please fill me in with regards to what is > happening with the clearcare app? A lot of our caregivers called in this > morning and said the app is completely missing and some also said that an > app called thekey was auto downloaded [image: :grimacing:] not sure what= =E2=80=99s going > on > > Was anything sent out to all Canadian employees this morning? > > On Thu, Sep 29, 2022 at 10:34 AM Andy Feldman wrote= : > >> Do we have a plan in place to quickly get the Canadian Business Units to >> the top of the Utilization Leader Board? >> >> On Thu, Sep 29, 2022 at 8:45 AM Timothy Thomas wrote: >> >>> Hi Tori, >>> >>> I'll let Chuck confirm, but I believe the testing has gone well and >>> we're ready to proceed with a country wide roll out next week. >>> >>> Thank you! >>> Tim >>> >>> On Wed, Sep 28, 2022 at 4:26 PM Tori Porter-Martin >> tori.portermartin@thekey.com> wrote: >>> >>>> Hi all, >>>> >>>> Wanted to check in and see if you had received any feedback from the >>>> testers. We heard from Carolyn that she has had positive responses! >>>> >>>> If you think your groups are ready for the next steps and full rollout >>>> (excluding French speakers), I would propose we begin the process next >>>> Monday. >>>> >>>> Let me know your thoughts. >>>> >>>> Thanks so much, >>>> Tori >>>> >>>> On Mon, Sep 19, 2022 at 12:00 PM Amy Freeman >>>> wrote: >>>> >>>>> Good Morning, >>>>> >>>>> The 20 Mavencare Caregivers are all set to utilize the app with the >>>>> Toronto office are all set to begin using the Caregiver Connect app. >>>>> Let me know if you have any questions. >>>>> >>>>> Amy >>>>> >>>>> On Thu, Sep 15, 2022 at 9:15 AM Timothy Thomas wrote: >>>>> >>>>>> Theyre already loaded up in clearcare. In the toronto location tagge= d >>>>>> as Mavencare CG. >>>>>> >>>>>> Ive Cc=E2=80=99d. Cheryl Cartwright who's overseeing this move and c= an help >>>>>> answer any further questions. >>>>>> >>>>>> Thank you! >>>>>> >>>>>> On Thu, Sep 15, 2022 at 8:57 AM Amy Freeman >>>>>> wrote: >>>>>> >>>>>>> No problem! When will the move of the Caregivers be completed? >>>>>>> >>>>>>> Amy >>>>>>> >>>>>>> On Thu, Sep 15, 2022 at 7:09 AM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Amy, >>>>>>>> >>>>>>>> On Monday we=E2=80=99re moving roughly 40 caregivers from Mavencar= e Toronto >>>>>>>> (an acquisition with their ow