Re: changes to payment method*

From
Maria Licoudis <mlicoudis@homecareassistance.com>
To
Ali Malik <ali.malik@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Maria Licoudis <mlicoudis@thekey.com>, Stephanie Demers <sdemers@homecareassistance.com>, Dominique Jacobs <djacobs@thekey.com>, Melissa Caltagirone <mcaltagirone@homecareassistance.com>, Gary Scott <gscott@thekey.com>, Tim Thomas <tthomas@thekey.com>
Date
Tue, 20 Dec 2022 13:06:08 -0500
Folder
INBOX
--Apple-Mail-AB52D242-EFE8-49B9-8BC7-1B681E048905 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Ali, I will forward the email to Joey as well, since he is in charge of intakes. I= know from experience that alot of people do like to pay by etransfer, and d= o not want to give their banking information. Thank you. Best, Maria=20 Maria Licoudis RN Care Manager mlicoudis@homecareassistance.com Office:514-907-5065 > On Dec 20, 2022, at 12:52 PM, Ali Malik wrote: >=20 > =EF=BB=BF > Hi Team, >=20 > I see that we are getting a lot of new clients on Etransfer as payment met= hod. > We are making an effort to reduce the amount of etransfer clients as we wo= n't be able to offer this method once we make the transition to the new syst= em. >=20 > Etransfers as well are harder to manage and sometimes we are constantly fo= llowing up with clients. >=20 > Its best if we dont offer it as a payment method going forward but we can d= iscuss further on how to tackle. If client is insisting they dont want to do= PAD method then last resort we can offer etransfer.=20 >=20 > Please let me know your thoughts. >=20 > thank you, >=20 >=20 >=20 > --=20 > Ali Malik > Manager - Financial Operations=20 >=20 --Apple-Mail-AB52D242-EFE8-49B9-8BC7-1B681E048905 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Ali, I will forwar= d the email to Joey as well, since he is in charge of intakes. I know from e= xperience that alot of people do like to pay by etransfer, and do not want t= o give their banking information. Thank you. Bes= t, Maria&nbsp; = Maria Licoudis RN Care Manager mlicoudis@homecareassistance.com Office:514-907-50= 65 = On Dec 20, 2022, at 12:52 PM, Ali Malik &lt;ali.malik@thekey.com&gt; wrote: =EF=BB=BF= Hi Team, I see that we are getting a lot= of new clients on Etransfer as payment method. We are making an e= ffort to reduce&nbsp;the amount of etransfer clients as we won't be able to o= ffer this method once we make the transition to the new system. Etransfers as well are harder to manage and sometimes we are co= nstantly following&nbsp;up with clients. Its best i= f we dont offer it as a payment method going forward but we can discuss furt= her on how to tackle. If client is insisting they dont want to do PAD method= then last resort we can offer etransfer.&nbsp; Ple= ase let me know your thoughts. thank you, -- Ali= Malik Manager - Financial Operations&nbsp; = --Apple-Mail-AB52D242-EFE8-49B9-8BC7-1B681E048905--

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