--000000000000114d7d0621f05442 Content-Type: multipart/alternative; boundary="000000000000114d7b0621f05441" --000000000000114d7b0621f05441 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much for helping push this through, Phil On Thu, Sep 12, 2024 at 1:25=E2=80=AFPM Phil Chanda wrote: > Hi Tim, > > The Yelp rep just updated us to let us know that the Surrey location is > now reactivated: https://www.yelp.com/biz/thekey-surrey > > Please let me know if you need anything else. > > Thanks, > Phil > > On Tue, Sep 10, 2024 at 8:46=E2=80=AFAM Phil Chanda > wrote: > >> Hi Tim, >> >> Quick update, we are still in touch with Yelp trying to reactivate the >> Surrey listing. Emma and I have a call with them on Thursday and will p= ush >> them again. >> >> Please let me know if you have any questions. >> >> Thanks, >> Phil >> >> On Fri, Sep 6, 2024 at 4:19=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Awesome, thanks for the update! >>> >>> On Fri, Sep 6, 2024 at 3:42=E2=80=AFPM Phil Chanda >>> wrote: >>> >>>> I was able to reopen GMB Surrey - see image below. It may take awhile >>>> to propagate through to all the listings. >>>> I am still working on Yelp >>>> >>>> [image: Screenshot 2024-09-06 at 3.41.01=E2=80=AFPM.png] >>>> >>>> >>>> On Fri, Sep 6, 2024 at 3:25=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> Hi Phil. >>>>> >>>>> The office is open and we have renewed the lease. >>>>> >>>>> Thank you >>>>> Tim. >>>>> >>>>> On Fri, Sep 6, 2024 at 3:24=E2=80=AFPM Phil Chanda >>>>> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Hope you are well. >>>>>> >>>>>> Emma notified me that the Vancouver office was marked closed in >>>>>> Google My Business and Yelp. >>>>>> >>>>>> Can you clarify which office you are seeing as closed? When I search= , >>>>>> it looks like West Vancouver is open (see links below). >>>>>> Yelp: https://www.yelp.com/biz/thekey-west-vancouver >>>>>> Google My Business: https://g.co/kgs/mLWYYTv >>>>>> >>>>>> If this is regarding Surrey/Vancouver, Kira closed this out in June >>>>>> 3, 2024 because Madonna said it was an expired office. See image be= low. >>>>>> >>>>>> If the office was closed, Kira should have moved Surrey into a >>>>>> service area listing but kept the Google My Business (GMB) and Yelp >>>>>> listing. We should be able to reactivate Yelp and will need to see = if we >>>>>> can do it for GMB. It will be more difficult to reactivate GMB if t= he >>>>>> office closed (e.g., going from "closed" to "service area" is a lot = harder >>>>>> versus going from "closed" to "open with an address") >>>>>> >>>>>> Happy to set up a call to discuss if you prefer. >>>>>> >>>>>> Thanks, >>>>>> Phil >>>>>> >>>>>>> >>>>>>> [image: Screenshot 2024-09-06 at 2.50.15=E2=80=AFPM.png] >>>>>>> >>>>>>> >>>>>>>> --000000000000114d7b0621f05441 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much for helping push this through, Phil On Thu, = Sep 12, 2024 at 1:25=E2=80=