--000000000000c8489d0621f039af Content-Type: multipart/alternative; boundary="000000000000c8489c0621f039ae" --000000000000c8489c0621f039ae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The Yelp rep just updated us to let us know that the Surrey location is now reactivated: https://www.yelp.com/biz/thekey-surrey Please let me know if you need anything else. Thanks, Phil On Tue, Sep 10, 2024 at 8:46=E2=80=AFAM Phil Chanda wrote: > Hi Tim, > > Quick update, we are still in touch with Yelp trying to reactivate the > Surrey listing. Emma and I have a call with them on Thursday and will pu= sh > them again. > > Please let me know if you have any questions. > > Thanks, > Phil > > On Fri, Sep 6, 2024 at 4:19=E2=80=AFPM Timothy Thomas wro= te: > >> Awesome, thanks for the update! >> >> On Fri, Sep 6, 2024 at 3:42=E2=80=AFPM Phil Chanda >> wrote: >> >>> I was able to reopen GMB Surrey - see image below. It may take awhile >>> to propagate through to all the listings. >>> I am still working on Yelp >>> >>> [image: Screenshot 2024-09-06 at 3.41.01=E2=80=AFPM.png] >>> >>> >>> On Fri, Sep 6, 2024 at 3:25=E2=80=AFPM Timothy Thomas w= rote: >>> >>>> Hi Phil. >>>> >>>> The office is open and we have renewed the lease. >>>> >>>> Thank you >>>> Tim. >>>> >>>> On Fri, Sep 6, 2024 at 3:24=E2=80=AFPM Phil Chanda >>>> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Hope you are well. >>>>> >>>>> Emma notified me that the Vancouver office was marked closed in Googl= e >>>>> My Business and Yelp. >>>>> >>>>> Can you clarify which office you are seeing as closed? When I search, >>>>> it looks like West Vancouver is open (see links below). >>>>> Yelp: https://www.yelp.com/biz/thekey-west-vancouver >>>>> Google My Business: https://g.co/kgs/mLWYYTv >>>>> >>>>> If this is regarding Surrey/Vancouver, Kira closed this out in June 3= , >>>>> 2024 because Madonna said it was an expired office. See image below. >>>>> >>>>> If the office was closed, Kira should have moved Surrey into a servic= e >>>>> area listing but kept the Google My Business (GMB) and Yelp listing. = We >>>>> should be able to reactivate Yelp and will need to see if we can do i= t for >>>>> GMB. It will be more difficult to reactivate GMB if the office close= d >>>>> (e.g., going from "closed" to "service area" is a lot harder versus g= oing >>>>> from "closed" to "open with an address") >>>>> >>>>> Happy to set up a call to discuss if you prefer. >>>>> >>>>> Thanks, >>>>> Phil >>>>> >>>>>> >>>>>> [image: Screenshot 2024-09-06 at 2.50.15=E2=80=AFPM.png] >>>>>> >>>>>> >>>>>>> --000000000000c8489c0621f039ae Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The Yelp rep just updated us to let us know tha= t the Surrey location is now reactivated:=C2=A0 https://www.yelp.com/biz/thekey-surrey Please let me know if you need anything=C2=A0else. Thanks, Phil On Tue, Sep 10, 2024 at 8:46=E2=80=AFAM Phil = Chanda < phil.chanda@thekey.com