This is a multipart message in MIME format. ------=_NextPart_000_0080_01DB7C99.8002A8A0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Aaron, =20 I just activated the account. Thank you, =20 Brian =20 From: Aaron Worob =20 Sent: Tuesday, February 11, 2025 3:25 PM To: joey.taylor@thekey.com Cc: brian.fialko@thekey.com; tt@thekey.com Subject: Re: Montreal QuickBooks - [#1056588] =20 Hi Brian,=20 =20 Please let me know if you encounter any trouble activating your = Splashtop account. I just checked and it looks like you have not = completed that process yet. I will need to connect to your computer to = install the Splashtop Business application so you can remote into the = Montreal Quickbooks computer. That process should take less than 5 = minutes. Please let me know when would be =E2=80=8Bconvenient for you. =20 Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com =20 On Mon, 10 Feb at 4:32 PM , JosephTaylor = > wrote:=20 Thanks Aaron!! @Brian Fialko I won't be in the office = tomorrow but let me know if you need anything from my team, The computer = should be on at all times and we now have the password for Tims account! = =20 On Mon, Feb 10, 2025 at 3:47=E2=80=AFPM Aaron Worob = > wrote: Hi Joey,=20 =20 I just sent a Splashtop invite over to Brian. He will need the Splashtop = Business application installed once the account setup is completed.=20 =20 Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com =20 On Mon, 10 Feb at 3:41 PM , JosephTaylor = > wrote:=20 Is there a way we can get Brian access to this computer so he can pull = the docs he needs? Joey Taylor Directeur G=C3=A9n=C3=A9ral/General Manager 514-907-5065 TheKey.ca =20 = =20 =20 =20 On Mon, Feb 10, 2025 at 3:36 PM Aaron Worob > wrote: Hi Brian,=20 =20 IT does not have access to Quickbooks either. We support the Remote = Access tool used to connect to the computer, but do not have the ability = to access any data in Quickbooks. =20 Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com =20 On Mon, 10 Feb at 3:30 PM=20 Hi Aaron. I do not have access to Montreal quickbooks. Is there a way we = can pull a copy of all quickbooks invoices and save them to the g drive? = =20 Thank you, =20 Brian =20 On Mon, Feb 10, 2025 at 2:29=E2=80=AFPM Joey Taylor = > wrote: Thanks Tim=20 @Brian Fialko The computer is now = logged in, are you able to access to pull what you need? =20 On Mon, Feb 10, 2025 at 3:24=E2=80=AFPM Aaron Worob = > wrote: Hi Joey,=20 =20 Unfortunately, this computer uses Tim's login to access Quickbooks, so = he will need to login first. I do not have access to his password. If he = is able to connect and login, then he can disconnect and Brian can = access Quickbooks.=20 =20 Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com =20 On Mon, 10 Feb at 3:21 PM=20 , JosephTaylor > wrote:=20 Hey Aaron,=20 I don't have the passwords to get into it!! And on