----==_mimepart_67abb2129246f_48e3fc8e714db0c41555066 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Brian,=C2=A0 Please let me know if you encounter any trouble activat= ing your Splashtop account. I just checked and it looks like you have not c= ompleted that process yet. I will need to connect to your computer to insta= ll the Splashtop Business application so you can remote into the Montreal Q= uickbooks computer. That process should take less than 5 minutes. Please le= t me know when would be =E2=80=8Bconvenient for you. Thank you, Aar= on Worob Network/Systems Administrator aaron.worob@thekey.com =20 =20 On Mon, 10 Feb at 4:32 PM , JosephTaylor wrote: Thanks Aaron!! @Brian Fialko=C2=A0I won't be i= n the office tomorrow but let me know if you need anything from my team, Th= e computer should be on at all times and we now have the password for Tims = account!=C2=A0=20 =20 =20 =20 On Mon, Feb 10, 2025 at 3:47=E2=80=AFPM Aaron Worob = wrote:=20 =20 =20 =20 =20 Hi Joey,=C2=A0=20 =20 I just sent a Splashtop invite over to Brian. He will need the Splashtop B= usiness application installed once the account setup is completed.=C2=A0=20 =20 =20 =20 =20 Thank you,=20 Aaron Worob=20 Network/Systems Administrator=20 aaron.worob@thekey.com=20 =20 =20 =20 =20 On Mon, 10 Feb at 3:41 PM , JosephTaylor wrote: Is there a way we can get Brian access to this= computer so he can pull the docs he needs? Joey Taylor=20 Directeur G=C3=A9n=C3=A9ral/General Manager=20 514-907-5065=20 TheKey.ca=C2=A0=C2=A0=20 =20 =20 =20 =20 =20 =20 =20 On Mon, Feb 10, 2025 at 3:36 PM Aaron Worob wrote:=20 =20 =20 =20 =20 =20 Hi Brian,=C2=A0=20 =20 IT does not have access to Quickbooks either. We support the Remote Access= tool used to connect to the computer, but do not have the ability to acces= s any data in Quickbooks.=20 =20 =20 =20 =20 Thank you,=20 Aaron Worob=20 Network/Systems Administrator=20 aaron.worob@thekey.com=20 =20 =20 =20 =20 =20 =20 =20 =20 On Mon, 10 Feb at 3:30 PM =20 =20 Hi Aaron. I do not have access to Montreal quickbooks. Is there a way = we can pull a copy of all quickbooks invoices and save them to the g drive?= =C2=A0=20 =20 Thank you,=20 =20 Brian=20 =20 =20 =20 =20 =20 =20 On Mon, Feb 10, 2025 at 2:29=E2=80=AFPM Joey Taylor wrote:=20 =20 =20 =20 =20 Thanks Tim=C2=A0 @Brian Fialko=C2=A0The computer is now logged in, are you= able to access to pull what you need?=20 =20 =20 =20 =20 =20 On Mon, Feb 10, 2025 at 3:24=E2=80=AFPM Aaron Worob = wrote:=20 =20 =20 =20 =20 =20 =20 =20 Hi Joey,=C2=A0=20 =20 Unfortunately, this computer uses Tim's login to access Quickbooks, so he = will need to login first. I do not have access to his password. If he is ab= le to connect and login, then he can disconnect and Brian can access Quickb= ooks.=C2=A0=20 =20 =20 =20 =20 Thank you,=20 Aaron Worob=20 Network/Systems Administrator=20 aaron.worob@thekey.com=20 =20 =20 =20 =20 =20 =20 =20 On Mon, 10 Feb at 3:21 PM =20 , JosephTaylor wrote